topic Re: Report Inconsistencies in Restaurant Operations

Report Inconsistencies

RafaelAngeles — Sat, 02 Aug 2025 00:35:02 GMT

When I run a report at 3AM for a business day, for example business day 7/31. When i re-run it on a different day, for example 8/1, the reports are not consistent. Despite the last check being closed at 11:00PM on 7/31.

What would be causing this?

Re: Report Inconsistencies

rcmck — Sat, 02 Aug 2025 01:20:15 GMT

Can you elaborate on which report you are running and seeing inconsistencies?

Re: Report Inconsistencies

thomthom — Sat, 02 Aug 2025 18:07:36 GMT

I have this same issue and you can get different figures depending on which view of the report you choose.

Re: Report Inconsistencies

Rob — Wed, 06 Aug 2025 05:15:06 GMT

Can you explain which reports you have compared and the inconsistencies you are noticing? I'd like to investigate these reports further.

Re: Report Inconsistencies

josh212 — Wed, 06 Aug 2025 06:07:47 GMT

Toast Reporting Closes Day at 4am (technically they poll somewhere between 4:18 and 5) local time. However there are some newer reports which end at midnight (punches). Also End of month reporting will not be accurate for a few days (settlements, future checks, monthly credit card fee adjustments). You can look at the sales report and see what days are available and polled correctly .

TL/DR 3am on 8/1 is still 7/31 until about 5am