topic Re: Device/menu specific Tip configuration - is this possible? in Restaurant Operations

Device/menu specific Tip configuration - is this possible?

bottletheory — Mon, 18 Aug 2025 13:40:24 GMT

Hi there,
Is it possible to configure a device- or menu-specific tip configuration?

We run a combined restaurant + retail store and for each purchase our customers are presented with our default restaurant tip-options, which doesn't make sense for a retail purchase.

They can decline to tip or select a custom tip, but it would be helpful to be able to configure the tip options at a device-specific level or even override at the menu level.

Thanks!

Re: Device/menu specific Tip configuration - is this possible?

rcmck — Mon, 18 Aug 2025 17:37:11 GMT

You can disable tipping altogether on specific devices under device setup

Re: Device/menu specific Tip configuration - is this possible?

bottletheory — Tue, 19 Aug 2025 02:08:20 GMT

Thanks, good to know.

We want to keep tipping active, just use a specific set of suggested tip amounts for the device.

Re: Device/menu specific Tip configuration - is this possible?

rcmck — Tue, 19 Aug 2025 17:08:25 GMT

Ok, unfortunately not, only option for tip suggestions is to enable show tip suggestions in percentages and dollar amounts. If your retail transactions are typically under a certain value, in this example anything under $20 shows tip suggestion in dollar values.