topic Re: Discount 2 of the same item with menu item group discounts in Restaurant Operations

Discount 2 of the same item with menu item group discounts

mrlagrange — Sun, 24 Aug 2025 01:01:59 GMT

I have spent hours on the phone with no resolve. Cases have been started and resolved without my knowledge or an answer.

I you create a happy hour discount for a menu item group. Say Domestic beers. Two of the same beer only get 1 discount. One tab with 2 bud lights that should get a $1 each discount. It only discounts 1 bud light. Nobody knows why. Discounting happy hour on a POS should be an easy question.

Re: Discount 2 of the same item with menu item group discounts

rcmck — Sun, 24 Aug 2025 01:55:43 GMT

What is your happy hour discount, is it a dollar off for any beer in the group?

Re: Discount 2 of the same item with menu item group discounts

www — Sun, 24 Aug 2025 03:08:13 GMT

Post some screenshots of how you setup the discount. Maybe we can help troubleshoot.

Re: Discount 2 of the same item with menu item group discounts

mrlagrange — Sun, 24 Aug 2025 14:44:41 GMT

The discount is $1 off any item in the menu group domestic beer. Here are the settings and menu group. It will not let me make more than 1 attachment or pdf's.

Re: Discount 2 of the same item with menu item group discounts

mrlagrange — Sun, 24 Aug 2025 14:44:58 GMT

Re: Discount 2 of the same item with menu item group discounts

mrlagrange — Sun, 24 Aug 2025 14:45:45 GMT

Here are the settings and menu group. It will not let me make more than 1 attachment or pdf's.

Re: Discount 2 of the same item with menu item group discounts

mrlagrange — Sun, 24 Aug 2025 14:46:37 GMT

Re: Discount 2 of the same item with menu item group discounts

rcmck — Sun, 24 Aug 2025 15:06:07 GMT

Thanks, in that case you need to set it up something like this, need to set apply to entire check, then specify that it must include those menu groups, and also select bulk discount and set a minimum and max, leave max blank if no limit.

Re: Discount 2 of the same item with menu item group discounts

rcmck — Sun, 24 Aug 2025 15:16:02 GMT

This is how it would look on a check

Re: Discount 2 of the same item with menu item group discounts

mrlagrange — Sun, 24 Aug 2025 15:48:09 GMT

Thanks 12 hours of time and several cases no one knew how to do this. I don't know if it was apply to entire check or bulk discount that fixed it but it was never discussed before and I have asked for a pointer to find this in the knowledge base and cannot find it. I have seen many mistakes in other bars and restaurants on my tabs with Toast POS and it is because they don't know how to program happy hours discounts.

Re: Discount 2 of the same item with menu item group discounts

rcmck — Sun, 24 Aug 2025 16:08:24 GMT

No problem, it's a.combination of both, bulk is what you needed but it only works with entire check discounts or combo discounts.

Re: Discount 2 of the same item with menu item group discounts

mrlagrange — Sun, 24 Aug 2025 18:44:42 GMT

I am curious? I have been trying to get answers on how to use Toast properly. How is it I can get an answer on a subject of using Toast from someone that is not getting paid but not from Toast. 😂 Thank You

Re: Discount 2 of the same item with menu item group discounts

Rob — Mon, 25 Aug 2025 14:33:59 GMT

Thank you for your feedback, and I'm glad to hear that the community space is helping you find answers!