topic Re: Credit Tip Audit signifying paper receipts were used in Restaurant Operations

Credit Tip Audit signifying paper receipts were used

Peeps — Wed, 17 Sep 2025 17:25:20 GMT

Hello,

We utilize the credit tip audit during our shift reviews to verify manually entered tips. I only see the ability to turn this off or on, not to distinguish between manual and digital credit card entry. Can we signify which tips were entered manually? We want to perform an audit and confirm which receipts we need to verify for correct entry, and hold them accountable for submitting those receipts. Any advice would be appreciated.

Re: Credit Tip Audit signifying paper receipts were used

Rob — Wed, 17 Sep 2025 17:44:29 GMT

Thanks for reaching out to the community! At this time, only the following fields are available in the Credit Tip audit:

Check number

Last four digits of the credit card

Subtotal

Tip (if applicable)

Order total

Hopefully, a community member will be able to provide a workaround for this!

Platform Guide

Re: Credit Tip Audit signifying paper receipts were used

josh212 — Thu, 25 Sep 2025 02:18:19 GMT

@Peeps

Look at payment and check closed time… checks that the payment time and check closed time are within a few minutes most likely closed via customer while checks that the payment and closed time are over 2-3 minutes most likely signifies that your server closed manually as I can’t imagine a customer holding the device that long