topic Re: Using the new Drive direct sales feature? in Restaurant Operations

Using the new Drive direct sales feature?

ashokr — Sat, 15 Nov 2025 02:33:11 GMT

I got this email today and enabled it right away. I haven't set up any promo yet. However, I'm still struggling to see the QR code in the print. Has anyone else tried it?

Under Takeout and Deliveries.

Re: Using the new Drive direct sales feature?

au79teahouse — Sat, 15 Nov 2025 03:29:02 GMT

This feature is temporarily unavailable due to a recent pos update that has caused it to stop working. The feature is currently disabled. Until the responsible team resolves the current issue, the next planned release of this feature will be on December 2nd.

Source: update from a toast senior product manager

Re: Using the new Drive direct sales feature?

ashokr — Sat, 15 Nov 2025 05:58:18 GMT

Thank you!

Re: Using the new Drive direct sales feature?

ashokr — Sun, 16 Nov 2025 04:08:48 GMT

Even support folks don't know the existence of this feature. And strangely, it arrived in my mail just yesterday. The left hand doesn't seem to know what the right hand is doing, apparently 🙂

Re: Using the new Drive direct sales feature?

au79teahouse — Sun, 16 Nov 2025 06:12:31 GMT

I received an email update about this feature on Thursday, November 13, 2025 from the product manager. It seems the scheduled promotional email wasn't stopped in time.

Re: Using the new Drive direct sales feature?

ashokr — Wed, 03 Dec 2025 04:06:32 GMT

@Rob .. Any idea if you can find out if this feature is working as a beta? I checked with customer support, and that option basically prints for all takeout orders, which seems odd for me.. since people who place orders directly don't need to be told about direct ordering. I was told to click the Payment Receipt -> Customer Copy.. but if feels like the wrong choice for me. He said ther beta isn't working and this is the only way to get it printed if i want the QR code. I guess I'll wait for the feature to work 🙂

Re: Using the new Drive direct sales feature?

ashokr — Thu, 08 Jan 2026 21:17:24 GMT

I didn''t do anything special, but I noticed yesterday its been working as expected. The footer in all my 3rd party deliveries Uber, DD and GH all get this printed. Just FYI in case others planned on using it.