topic Re: Edit Seat Number on Sent Check in Restaurant Operations

Edit Seat Number on Sent Check

MBentsen — Fri, 24 May 2024 14:56:54 GMT

Is there a way for my FOH team to edit the seat number on an item that has been sent without giving them permission to edit any other modifications post send? It seems like the seat number is grouped in with all other item modifications which is frustrating from an operational perspective...

Re: Edit Seat Number on Sent Check

Rob — Fri, 24 May 2024 19:57:48 GMT

I believe the only way to give access to change an order sent to the kitchen is with "Sent Items."
Permissions Reference Guide

Re: Edit Seat Number on Sent Check

Rob — Wed, 29 May 2024 21:04:59 GMT

Thank you for bringing this to our attention! I will copy this post to the Feature Request channel as our product team checks that channel.

Re: Edit Seat Number on Sent Check

Guzman — Fri, 29 Aug 2025 23:48:30 GMT

Hey has there been any update on this? I would love for them to be able to switch the seats on sent items, however currently i also have to give them access to modify items sent to the kitchen which has normally been something we want managerial access to in the event we need to rush items or give our kitchen staff a heads up.

Re: Edit Seat Number on Sent Check

P-town — Sat, 30 Aug 2025 04:25:16 GMT

We second this! Definitely makes it challenging to run service when servers cannot switch seats without manager approval.

Re: Edit Seat Number on Sent Check

Rob — Wed, 03 Sep 2025 18:38:27 GMT

Hey, thanks for reaching out! Unfortunately, I did not receive any updates. However, I will notify our team about this request again and update you if they respond with any updates!

Re: Edit Seat Number on Sent Check

nick-g — Thu, 15 Jan 2026 00:17:30 GMT

Bumping this feature request. Editing sent items =/= changing seat numbers. These permissions should be uncoupled.