topic Re: Reordered items on a new ticket doesnt show up on Kitchen Display Screens. in Restaurant Operations

Reordered items on a new ticket doesnt show up on Kitchen Display Screens.

Farhan — Tue, 10 Feb 2026 19:53:31 GMT

Does anyone else have this problem? When I do a reorder from what a customer ordered last time, the new ticket is populated with the items but when I finish taking the order it doesn't go to the Kitchen Display Screen.

Re: Reordered items on a new ticket doesnt show up on Kitchen Display Screens.

au79teahouse — Tue, 10 Feb 2026 20:56:08 GMT

Just sent a test order and it works fine at my location.

Does this issue occur every time when you place an order by reordering from the order history?

Re: Reordered items on a new ticket doesnt show up on Kitchen Display Screens.

Farhan — Wed, 04 Mar 2026 18:28:32 GMT

Yes, every time. If I create an order from the order history it doesn't show up on kitchen display. We make that order using a printed paper copy of the order.

Re: Reordered items on a new ticket doesnt show up on Kitchen Display Screens.

Rob — Wed, 18 Mar 2026 15:50:21 GMT

Wanted to check in here, are you still experiencing this issue with reorder items not sending to the Kitchen Display Screen?