https://community.toasttab.com/t5/restaurant-operations/guest-management/m-p/2414#M753 <P>Hello William, I have had a similar experience with a few of my customers too.. however there is no way we can "Black-List" them on toast. Infact Doordash still accepts orders from them but will not be eligible for refunds for compalints.&nbsp;</P> Tue, 07 Mar 2023 02:16:06 GMT FerozeKhan 2023-03-07T02:16:06Z https://community.toasttab.com/t5/restaurant-operations/guest-management/m-p/2412#M752 <P>This question is in reference specifically to Doordash Drive orders. I am wondering if there is a way to block/not-auto approve certain customers' delivery orders? We have 1 or 2 customers that consistently give us trouble with their deliveries. There is no satisfying them, and after a brief conversation with Doordash support I have learned Doordash has previously banned these guests from their platform because of persistent issues. Toast still allows these customers to order delivery, can I shut them off somehow?&nbsp;</P><P>&nbsp;</P><P>Thanks</P> Tue, 07 Mar 2023 00:53:24 GMT https://community.toasttab.com/t5/restaurant-operations/guest-management/m-p/2412#M752 William 2023-03-07T00:53:24Z https://community.toasttab.com/t5/restaurant-operations/guest-management/m-p/2414#M753 <P>Hello William, I have had a similar experience with a few of my customers too.. however there is no way we can "Black-List" them on toast. Infact Doordash still accepts orders from them but will not be eligible for refunds for compalints.&nbsp;</P> Tue, 07 Mar 2023 02:16:06 GMT https://community.toasttab.com/t5/restaurant-operations/guest-management/m-p/2414#M753 FerozeKhan 2023-03-07T02:16:06Z