topic Re: Auto-Fulfillment of items not requiring prep in Restaurant Operations

Auto-Fulfillment of items not requiring prep

Anduzzis — Sun, 23 Apr 2023 19:45:30 GMT

ISSUE: soups, salads, chips, etc. are all taken care of by the food runner but they still need to be on the expo screen. When the kitchen fulfills all food items, the order does not go to the front of the KDS because the sauces are showing up as not fulfilled. Sometimes our KDS is 4 screens back so it is not feasible for the food runner to manually fulfill these items.

SOLUTION: How do I get these items to be marked as completed automatically when they are rang in?

Re: Auto-Fulfillment of items not requiring prep

Rob — Thu, 04 May 2023 13:40:52 GMT

@Anduzzis, there isn't a way to have items auto-fulfilled, you could make the sauce items only go to a specific KDS so it's easier for the runner to clear unless the kitchen needs to see the sauce orders.

Re: Auto-Fulfillment of items not requiring prep

T3ddy_Fre5h — Sat, 13 Jan 2024 01:34:05 GMT

I am seeking a similar solution for this problem. Right now the only answer is buy/install a second kds screen.

Re: Auto-Fulfillment of items not requiring prep

rcmck — Sat, 13 Jan 2024 02:14:34 GMT

Is your situation the same of slightly different? If I remember correctly from a previous post you just have two prep station KDS and no expeditor?

Re: Auto-Fulfillment of items not requiring prep

T3ddy_Fre5h — Sat, 13 Jan 2024 02:23:08 GMT

You have a great memory! Unfortunately not all of our stores have 2 expo screens. I appreciate you are seeking a solution for us.

Re: Auto-Fulfillment of items not requiring prep

T3ddy_Fre5h — Sat, 13 Jan 2024 02:26:39 GMT

Also to answer your other question our situation is identical. We have items like soup and cold dips that the food runners make right away when they hit the expo screen but if they always go to the back during peak volume, then those items will not be prepared quickly.

Re: Auto-Fulfillment of items not requiring prep

AH22 — Fri, 21 Nov 2025 19:42:37 GMT

Marking 2 years and 6 months of this post in particular.... of this still being an issue, and 6 years for myself, of it still being an issue. I have the same problem and there is no workaround for this... STILL. There are complaints all over forums, even outside of this one (like Reddit), complaining of the same thing. I have previously remapped my entire prep station workflow years ago from single expeditor to two-level (2019/2020) to reroute everything because of this issue (forcing the cooks to see every ranch, soup, salad, etc that just distracts them and makes them panic when they are 5 screens deep). I now have just spent weeks rebuilding my menu and wanting to have an option to fix this, again, 6 years later hoping there would be a fix by now. Still no fix. Most restaurants operate just like this... ranch dressing doesn't need to go to the kitchen, but we still want to see it on the expeditor screen, but because we want to see it, now the ticket cannot fulfill? That makes absolutely no sense for a POS that is built specifically for restaurants... and people have been asking for it for years! I have had the issue for a long time now that my servers just won't ring in their extra dressing and such because it hangs up their tickets and they don't know when they are ready... so they just skip charging for them at all. I can't allow my online orders to opt for certain sauces because I worry that my servers won't catch that the order is even ready while they are busy. Wild. (I apologize for my rant, but after another 3 week long wild goose chase, deep dive into every forum, back-end setting, help center chats, AI consults, trials and errors, poke-and-hopes, etc, I am extremely frustrated that this has not been addressed. Other than this issue... I still am a DIE HARD Toast Fan... but for the love... can we fix this issue PLEASE!

Re: Auto-Fulfillment of items not requiring prep

T3ddy_Fre5h — Sat, 22 Nov 2025 05:42:16 GMT

Let’s keep squawking about this till we get a fix. Standard feature on other POS systems.

Re: Auto-Fulfillment of items not requiring prep

brandiw1017 — Fri, 20 Mar 2026 23:20:18 GMT

I also am seeking to find an issue for the same problem! Following!