topic Menu Item set as deferred is not deferring in Restaurant Operations https://community.toasttab.com/t5/restaurant-operations/menu-item-set-as-deferred-is-not-deferring/m-p/18631#M7776 <P>I have a specific menu item (pre-paid event ticket) that is set to "Deferred" however the sales of this item are showing under net sales like any other item. I want sales of this item to NOT be counted in net sales on the date of purchase so I can acknowledge the sale at a later specific date, when the service is rendered.&nbsp;&nbsp;</P><P>As I understand it setting the item to deferred should place the sales under "Paid in total" or "Deferred" but that's not happening for me. This issue might only be for Online Order items set to deferred...</P> Wed, 06 May 2026 15:44:14 GMT DavidNelson 2026-05-06T15:44:14Z Menu Item set as deferred is not deferring https://community.toasttab.com/t5/restaurant-operations/menu-item-set-as-deferred-is-not-deferring/m-p/18631#M7776 <P>I have a specific menu item (pre-paid event ticket) that is set to "Deferred" however the sales of this item are showing under net sales like any other item. I want sales of this item to NOT be counted in net sales on the date of purchase so I can acknowledge the sale at a later specific date, when the service is rendered.&nbsp;&nbsp;</P><P>As I understand it setting the item to deferred should place the sales under "Paid in total" or "Deferred" but that's not happening for me. This issue might only be for Online Order items set to deferred...</P> Wed, 06 May 2026 15:44:14 GMT https://community.toasttab.com/t5/restaurant-operations/menu-item-set-as-deferred-is-not-deferring/m-p/18631#M7776 DavidNelson 2026-05-06T15:44:14Z Re: Menu Item set as deferred is not deferring https://community.toasttab.com/t5/restaurant-operations/menu-item-set-as-deferred-is-not-deferring/m-p/18633#M7777 <P>You are correct, online ordering would be the issue here</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot From 2026-05-06 12-39-10.png" style="width: 999px;"><img src="https://community.toasttab.com/t5/image/serverpage/image-id/2586iB4547BACB7436E1F/image-size/large/is-moderation-mode/true?v=v2&amp;px=999" role="button" title="Screenshot From 2026-05-06 12-39-10.png" alt="Screenshot From 2026-05-06 12-39-10.png" /></span></P> Wed, 06 May 2026 16:40:07 GMT https://community.toasttab.com/t5/restaurant-operations/menu-item-set-as-deferred-is-not-deferring/m-p/18633#M7777 rcmck 2026-05-06T16:40:07Z