topic Cash discount on checks in Restaurant Operations

Cash discount on checks

Stephen32 — Sat, 11 Mar 2023 19:07:05 GMT

Hi,

In NYS credit card surcharge is illegal. So I’m going to try cash discount. I plan to have 2 prices on my menu cash and credit. Eg: Burger cash $15 credit $15.52.

In Toast I set all my prices to credit card price and set up a discount button of 3.5% cash. So if customer pays cash the server hits that button and pays lower amount.

my question is on the check the server drops to table, how do I display both credit card total AND either cash total or cash discount amount ?

thanks.

Re: Cash discount on checks

rcmck — Sat, 11 Mar 2023 19:22:05 GMT

Only thing I think you could do is just use receipt setup to add something in the footer that they save 3.5% with cash, or you could auto-apply the cash discount and print the initial receipt which would show the pre-discount total and the discounted total. This could be a problem though with people forgetting to remove it, or customer confusion.

Re: Cash discount on checks

Rob — Mon, 13 Mar 2023 22:09:05 GMT

I think the footer example would be the best idea here, at the bottom of the signature line, you could also put it in the header too if you really wanted.

Credit Card Surcharging Rules & Requirements

Re: Cash discount on checks

Stephen32 — Tue, 14 Mar 2023 01:46:23 GMT

Yes I could write a line there that says “price shown for card payment. 3.5% discount cash payment.” I wish Toast could offer two prices either save $x amount by paying cash or prefer both totals. Other POS systems seem to have this feature.

Re: Cash discount on checks

josh212 — Tue, 14 Mar 2023 03:11:01 GMT

@Stephen32 go ahead and create a service charge and call if “processing fee and apply it to no dining options but for all checks over .01 dollars. Then have your servers remove for cash

Re: Cash discount on checks

VM — Wed, 22 Mar 2023 23:55:43 GMT

I too am looking for the option of having both the credit card price and cash discounted price on the receipt. I have seen this at other locations that have the toast pos. However I cannot figure out how to do it. Any other thoughts out there.

Re: Cash discount on checks

JAS4 — Wed, 28 Jun 2023 22:38:13 GMT

It's called dual pricing and is perfectly legal here in the Great State of Florida. I am currently just getting setup with Toast and I was told by my sales rep that dual pricing can be setup in Toast. It better be an option because the other POS system that I was looking at is a big proponent of dual pricing and offers two customer options at checkout; price and cash discount price, which is true dual pricing capability. If not, then I was misinformed.

Re: Cash discount on checks

Rob — Fri, 30 Jun 2023 14:05:04 GMT

@JAS4 Yes, we have that capability; we call it "Cash discounting," and it is a more manual process. You can find out more here: What You Need to Know About Cash Discounting and Surcharging

One of my team members will contact you via email to provide further assistance!

Re: Cash discount on checks

BoardwalkBeers — Wed, 23 Jul 2025 17:31:50 GMT

I was told the same. I cam from Arryved, who despite their many shortcomings, did have a great dual pricing set up. Toast said this was an option they have. Now I am minutes from go live and the prices showing with the "discount" applied are super wonky and we don't do small change, we work with quarter increments.

Re: Cash discount on checks

Rob — Fri, 25 Jul 2025 17:54:44 GMT

We offer "cash discounting," to display both the credit card price and the cash-discounted price on the receipt, you can implement a cash discounting program.
This involves presenting only one price to the guest (the card price) and offering a discount if the guest pays in cash. You can learn more here.

What other cost-offsetting alternatives are there? Does Toast offer a compliant cash discounting solution instead? |FAQ|Toast Credit Card Surcharging in New York