topic Re: Schedule Enforcement with HotSchedules in Restaurant Operations

Schedule Enforcement with HotSchedules

JesseQ — Fri, 03 Jul 2026 15:42:04 GMT

Im trying to set up schedule enforcement, but it doesnt seem to be intergrating. I have had HotSchedules intergrated with toast for years and everything else works. Ive followed all the instrutions on toast central, but on the page where you enter how many minutes before of after they can clock in, shere should be shifts postd underneath, but it says "No shifts have been set up for this restaurant". Am i missing a step?

Re: Schedule Enforcement with HotSchedules

au79teahouse — Sat, 04 Jul 2026 22:16:35 GMT

I think it only works with Sling

Re: Schedule Enforcement with HotSchedules

au79teahouse — Tue, 07 Jul 2026 03:55:22 GMT

I checked the Toast central again and in one of the article I read it says it should also work with integration partners. By any chance do you see any scheduled shifts like this under Schedule enforcement?

Re: Schedule Enforcement with HotSchedules

Kirsten_H — Fri, 10 Jul 2026 21:54:48 GMT

We use HotSchedules and have Schedule Enforcement enabled with no issues. Have you recently added schedule enforcement, or did it stop working? You may need to contact HS to have them resync for you.

Re: Schedule Enforcement with HotSchedules

JesseQ — Fri, 10 Jul 2026 23:57:37 GMT

No, thats my issue, nothing is showing there.

Re: Schedule Enforcement with HotSchedules

JesseQ — Fri, 10 Jul 2026 23:58:16 GMT

It is something i was trying to set up new. I will try and reach out to them, thanks.

Re: Schedule Enforcement with HotSchedules

JohnQuellington — Wed, 15 Jul 2026 14:23:08 GMT

Hi! I have experienced this a few times as well. If you've added the integration tile for HotSchedules and set up your grace periods, there are 2 other things you can look at.

1.) UI Options -> Time Clock -> Enforce Scheduling... make sure this is ON. If it is off, grace periods are ignored.

2.) If you go into Schedule Enforcement and don't see any shifts present, it's because HotSchedules has not configured your location for this. It has to be requested per location during the integration (even if your other ones do work), simply ask them to have posted shifts send to Toast for schedule enforcement.