topic Re: POS 2.112 Update - Orders from Caller ID Source Broken in Restaurant Operations

POS 2.112 Update - Orders from Caller ID Source Broken

rcmck — Thu, 16 Jul 2026 03:27:01 GMT

Not sure how many people use the Caller ID function but heads up it has broken all orders being sent to KDS (have not tested printers) for me in 2.112, the changelog mentions a fix for Caller ID and Toast Tables orders not displaying removed default modifiers correctly https://updates.toasttab.com/announcements/toast-tables-and-caller-id-orders-accurately-display-removed-default-modifiers-on-kds-devices but seems to have made things much worse for me at least. No orders started from caller ID go to KDS at all now. Have tried all usual troubleshooting, from cache clearing to factory reset of the device, nothing has worked other than temporarily disabling the Caller ID function.

Re: POS 2.112 Update - Orders from Caller ID Source Broken

au79teahouse — Thu, 16 Jul 2026 20:11:51 GMT

Just rant couple tests. Caller ID seems to work as expected at our location. We are on 2.112 build 2.

Re: POS 2.112 Update - Orders from Caller ID Source Broken

rcmck — Thu, 16 Jul 2026 20:22:42 GMT

Thanks, do you use printers or KDS?

Re: POS 2.112 Update - Orders from Caller ID Source Broken

au79teahouse — Thu, 16 Jul 2026 20:31:46 GMT

We use both KDS and printers.

Re: POS 2.112 Update - Orders from Caller ID Source Broken

rcmck — Thu, 16 Jul 2026 20:35:01 GMT

Ok, and if you start an order from the caller ID start order button they are showing up on the KDS? I have not tested again at all today, possible it was not actually app related and just a coincidence, I will test again later.

Re: POS 2.112 Update - Orders from Caller ID Source Broken

au79teahouse — Thu, 16 Jul 2026 21:30:15 GMT

Yes. And I also check the source of the test order to confirm. It says Caller ID as the source.

Re: POS 2.112 Update - Orders from Caller ID Source Broken

rcmck — Thu, 16 Jul 2026 21:55:59 GMT

Ok thanks, I'll check again

Re: POS 2.112 Update - Orders from Caller ID Source Broken

rcmck — Mon, 20 Jul 2026 04:01:41 GMT

Still affecting me after checking again, could be some weird edge case, idk, I lost count of the betas I have joined!. I have a ticket in with engineering though, see what happens.

Re: POS 2.112 Update - Orders from Caller ID Source Broken

au79teahouse — Mon, 20 Jul 2026 19:28:53 GMT

Sorry to heart the issue still persists. Hope the issue will be resolved as soon as possible!.