https://community.toasttab.com/t5/restaurant-operations/remove-customer-credits/m-p/2852#M975 <P>Is there a way to remove customer credits once they've been applied? In this case, it was accidentally applied to a customer twice, so in order to have a more accurate idea of how many customer credits are floating around in the nebulous ether, I'd like to remove the extra credit. Thanks.</P> Mon, 10 Apr 2023 23:10:40 GMT Ash_Barracuda 2023-04-10T23:10:40Z https://community.toasttab.com/t5/restaurant-operations/remove-customer-credits/m-p/2852#M975 <P>Is there a way to remove customer credits once they've been applied? In this case, it was accidentally applied to a customer twice, so in order to have a more accurate idea of how many customer credits are floating around in the nebulous ether, I'd like to remove the extra credit. Thanks.</P> Mon, 10 Apr 2023 23:10:40 GMT https://community.toasttab.com/t5/restaurant-operations/remove-customer-credits/m-p/2852#M975 Ash_Barracuda 2023-04-10T23:10:40Z https://community.toasttab.com/t5/restaurant-operations/remove-customer-credits/m-p/2860#M979 <P>Hey <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.toasttab.com/t5/user/viewprofilepage/user-id/2812">@Ash_Barracuda</a></SPAN>, to remove them, you would need to apply them to a sale, so create a fake sale and apply the credits you want to remove.<BR />Also Customer Credits are terminal facing only, so you would need to do this from a terminal.<BR /><BR /><A href="https://central.toasttab.com/s/article/Customer-Credits" target="_blank"><STRONG><U>Customer</U></STRONG><U> </U><STRONG><U>Credits</U></STRONG></A></P> Tue, 11 Apr 2023 16:44:49 GMT https://community.toasttab.com/t5/restaurant-operations/remove-customer-credits/m-p/2860#M979 Rob 2023-04-11T16:44:49Z