Where does Toast stand with current and future AI integration?

Diversion_Pizza — Sun, 13 Jul 2025 15:58:48 GMT

I'm currious to what is currently offered and what is planned for the future for AI. I'm starting to see options for phone answering by AI by 3rd party vendors, but curious what all is available.

I would love to see AI integration into Tables and dynamic table allocations on the fly. I would also love to see deep dives into my sales and tickets, looking at total

Does anyone have any insights or discussions on this matter?

Re: Where does Toast stand with current and future AI integration?

au79teahouse — Sun, 13 Jul 2025 19:54:44 GMT

Toast have been working on these things you have mentioned. It's called Toast IQ. As far as I know, Toast is also working on a Phone Answering AI feature, which Toast calls it Voice AI. You can find more information in this AMA post https://community.toasttab.com/t5/guest-experience/jane-here-let-s-chat-about-toastiq/td-p/15818

For Toast Voice AI, https://www.toasttab.com/customers/shop/test-kitchen/shop-item-AI-Phone-Order
There are many other cool and interesting beta features on the roadmap, make sure to check them out in Toast Kitchen.
https://www.toasttab.com/customers/shop/test-kitchen

topic Re: Where does Toast stand with current and future AI integration? in Industry Trends

Where does Toast stand with current and future AI integration?

Re: Where does Toast stand with current and future AI integration?