topic Re: Time Entries in Back Office & Team

Time Entries

chohelen — Mon, 15 Apr 2024 20:37:55 GMT

Hello! For some reason, I am unable to access Time Entries all of a sudden when I used to be able to. I have the permissions to do as the General Manager/Shift Manager. I've tried clearing my cache on Safari and still nothing. Any ideas anyone? Much appreciated!

Re: Time Entries

au79teahouse — Mon, 15 Apr 2024 21:27:27 GMT

I don't have this issue at my location. Can you try to have someone else who also have the permission to log in and see if it works for them?

Re: Time Entries

Rob — Wed, 17 Apr 2024 18:03:22 GMT

Hey @chohelen are you still having issues with accessing time entries?

Re: Time Entries

chohelen — Fri, 19 Apr 2024 00:28:21 GMT

Hi @Rob. Yes, I am. I emailed about it and haven't received a reply yet. If you've got suggestions, I'm all ears! It's not ideal to be locked out as a Manager.

Re: Time Entries

Rob — Fri, 19 Apr 2024 14:03:10 GMT

Understood, I just sent a DM to you to get more info. I could try refreshing your permissions. Are you getting an error message?