topic Re: Online customer receipts in Back Office & Team

Online customer receipts

Taz3007 — Tue, 16 Apr 2024 18:33:29 GMT

After a Toast Update, when a customer requests a copy of their receipt or I need one for sales tax exempt paperwork, I discovered the receipt printed from the back office does not include the server's name, the last 4 digits of the credit card used or the house account name (we have customers with accounts we later invoice).

This happened a while back but I have not had time to ask why these changes were made.

I need the information for customers and for tax-exempt paperwork support.

Was this change intentional?

Re: Online customer receipts

rcmck — Tue, 16 Apr 2024 18:52:57 GMT

Intentional change to protect personal information, if you use the email receipt function the missing information will be included, or if you choose show receipt, opening in a new tab hides the personal information.

Re: Online customer receipts

Taz3007 — Tue, 16 Apr 2024 18:57:10 GMT

Thank you for this information. It gives me exactly what I need.