topic Re: Tax Rates for Caterers? in Back Office & Team

Tax Rates for Caterers?

JulieB40GM — Wed, 17 Apr 2024 23:23:59 GMT

I have a pretty specific question, but hopefully someone has experience with this!

We are a restaurant that does quite a bit of catering. We have to charge tax based on the delivery address, not the address of our restaurant, according to state law. This means I have various sales tax rates I have to charge constantly, as we're located in a major metropolitan area. From what I've read, the only way to change the tax rate from catering order to catering order is to create menus with special tax rates attached. But that would mean I'd have to create literally dozens of the same menu, over and over again, to properly charge tax, is that correct? I'm just wondering if there's another workaround, or if I'm approaching the problem incorrectly. Any feedback would be appreciated!

Re: Tax Rates for Caterers?

Rob — Thu, 18 Apr 2024 20:48:03 GMT

You could have them be item-specific instead of menu-specific, but I'm not sure how you would set that up so that you know which item has which tax rate.

Set Up Tax Rates and Adjust Tax Options

Re: Tax Rates for Caterers?

FlamingPigBBQ — Thu, 19 Mar 2026 19:23:31 GMT

I am wondering the same thing. Did you find a workaround?

Re: Tax Rates for Caterers?

JulieB40GM — Fri, 20 Mar 2026 00:29:12 GMT

I did not. As Rob suggested, I had to do individual menus/submenus for each city. We currently have about 40 different submenus for each city. It's a bit of a pain to monitor, and I have real anxiety about missing a tax rate changes among different cities. I wish they would take a different approach with it, but by the time we realized it was going to be a real issue we had invested too much time and energy to go elsewhere.

Re: Tax Rates for Caterers?

FlamingPigBBQ — Fri, 20 Mar 2026 00:43:51 GMT

Thank you. I needed it immediately, so I made a surcharge. I will start new menus. When I had Square, all we had to do was set up a new location.