topic Re: Recommend A Contact in Back Office & Team

Recommend A Contact

TheThirstyAxe — Thu, 09 May 2024 17:18:03 GMT

Hello All,
We've recently ran into some friction in our deployment with Toast, specifically in XTraChef. In trying to resolve in the midst of these issues our Rep, his boss, and his bosses boss have all gone dark... Another person who is a development liaison of sorts also went dark, and didn't come to meetings we had scheduled in Zoom.
I am OUT of people to contact. I would love some suggestions.
Thank you in advance!!

-Erik

Re: Recommend A Contact

au79teahouse — Sat, 11 May 2024 01:49:29 GMT

I have tagged the community manager @Rob here so he can assist you with the Xchef issue you have on Monday.

Re: Recommend A Contact

Rob — Thu, 16 May 2024 17:40:17 GMT

Hey @TheThirstyAxe I wanted to check in, I see your cases are marked as "resolved." Are you still having problems with Xtrachef? If so, please let me know, and I can have them escalated for further help!