https://community.toasttab.com/t5/back-office-team/emv-cradle-card-reader-is-not-working/m-p/10896#M1915 <P><SPAN>The EMV Cradle Card Reader is not working and is has a light indicator that is red. Toast support could not help, tell me what causes this, nor offer any options than buying a new one for just under $1000. Has anyone else had experience with red light on the card reader and resolved it? Are there used options to purchase less than $1000?</SPAN></P> Wed, 05 Jun 2024 13:41:00 GMT Brewhouse 2024-06-05T13:41:00Z https://community.toasttab.com/t5/back-office-team/emv-cradle-card-reader-is-not-working/m-p/10896#M1915 <P><SPAN>The EMV Cradle Card Reader is not working and is has a light indicator that is red. Toast support could not help, tell me what causes this, nor offer any options than buying a new one for just under $1000. Has anyone else had experience with red light on the card reader and resolved it? Are there used options to purchase less than $1000?</SPAN></P> Wed, 05 Jun 2024 13:41:00 GMT https://community.toasttab.com/t5/back-office-team/emv-cradle-card-reader-is-not-working/m-p/10896#M1915 Brewhouse 2024-06-05T13:41:00Z https://community.toasttab.com/t5/back-office-team/emv-cradle-card-reader-is-not-working/m-p/10900#M1916 <P>Are you talking about this? What steps have you tried so far?&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="tap.jpeg" style="width: 400px;"><img src="https://community.toasttab.com/t5/image/serverpage/image-id/1547iA7A1332B9A483A62/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="tap.jpeg" alt="tap.jpeg" /></span></P><P>&nbsp;</P> Wed, 05 Jun 2024 16:43:36 GMT https://community.toasttab.com/t5/back-office-team/emv-cradle-card-reader-is-not-working/m-p/10900#M1916 rcmck 2024-06-05T16:43:36Z https://community.toasttab.com/t5/back-office-team/emv-cradle-card-reader-is-not-working/m-p/10904#M1917 <P>No, we have the one that attaches to the terminal.&nbsp; I have swapped to other side, performed multiple resets and other troubleshooting with toast reps.&nbsp; I guess I need to see if a used replacement is available anywhere.</P> Wed, 05 Jun 2024 17:44:13 GMT https://community.toasttab.com/t5/back-office-team/emv-cradle-card-reader-is-not-working/m-p/10904#M1917 Brewhouse 2024-06-05T17:44:13Z https://community.toasttab.com/t5/back-office-team/emv-cradle-card-reader-is-not-working/m-p/10905#M1918 <P>Ok, well if it does actually need replacing I am not sure who told you $1000 but just the replacement card reader can be purchased through the shop for $134&nbsp;<A href="https://www.toasttab.com/customers/shop/product/01t4W00000BVCxgQAH" target="_blank">https://www.toasttab.com/customers/shop/product/01t4W00000BVCxgQAH</A>&nbsp;</P> Wed, 05 Jun 2024 17:55:52 GMT https://community.toasttab.com/t5/back-office-team/emv-cradle-card-reader-is-not-working/m-p/10905#M1918 rcmck 2024-06-05T17:55:52Z