Special Event Deposits

EdCastleOaks — Mon, 17 Jun 2024 22:52:36 GMT

Dear Toast community, I'm having difficulty reconciling my bookwork in regards to special events. A customer comes in and wants a special party etc. and puts down a deposit. Then a month later the event is finished and the customer pays their bill (minus the deposit of course). I have two issues: 1) How do I ring up the final tally taking into consideration the deposit. If I enter the total minus the deposit then the tax is incorrect. Can I leave an order in the POS with the deposit paid waiting for the event to conclude then total it out? 2) Once the money is in the system I can't get the Tips back out. Of course Toast wants me to pay extra for Toast Payroll but I'm with a large company that handles all their payroll so that will never happen. I have over $800 sitting in Toast that needs to be paid out to my waitstaff but I can't figure out how to do it. Thank you in advance.

Re: Special Event Deposits

Rob — Thu, 20 Jun 2024 16:13:59 GMT

Typically, customers can use event deposits, house accounts, or a combination of both for events like this. We also offer Toast Invoicing, a free service that could be useful. Additionally, there is a catering and events add-on available that may be helpful.

Catering and Events info:
Optimize Toast Catering & Events
Get Help with Toast Catering and Events

Deposits
Accept Event Deposits With Toast POS

House Accounts
Get Started With House Accounts
Send an Invoice for Outstanding House Accounts

Toast Invoicing
Send an Invoice to Your Guests

"Toast Invoicing is a free feature available to all Toast POS customers. Toast Catering & Events is a paid module built specifically for restaurants that do a lot of catering and/or events. While some customers use Toast Invoicing to create invoices and receive payments for their orders, it doesn't have some of the more robust features that Toast Catering and Events have. Note: The Catering & Events Module is not yet available to customers out of the US."

topic Special Event Deposits in Back Office & Team

Special Event Deposits

Re: Special Event Deposits