Extracted invoices not showing in QuickBooks

robine — Wed, 02 Jul 2025 02:26:22 GMT

I have 8 invoices that show as extracted, with no error messages I can see, but which do not appear in QuickBooks. I ran Update Web Services and got this: Can you help? We were working with Bailey Boykan, who is on vacation this week.

Log file initialized at Friday, June 27, 2025 - 9:47 PM UTC
Timestamp format used: YYYYMMDD.HH:MM:SS UTC
QBWebConnector 2.2 has been initialized with its logging status to level = DEBUG.
Please restart QBWebConnector for any change in log level to take effect. Use file menu to clear log.

20250627.21:47:51 UTC : QBWebConnector.SOAPWebService.ProcessRequestXML() : Response received from QuickBooks: size (bytes) = 1348
20250627.21:47:51 UTC : QBWebConnector.SOAPWebService.ProcessRequestXML() : Sending response back to application.
20250627.21:47:51 UTC : QBWebConnector.SOAPWebService.do_receiveResponseXML() : *** Calling receiveResponseXML() with following parameters:
20250627.21:47:51 UTC : QBWebConnector.SOAPWebService.do_receiveResponseXML() : wcTicket="5cf83ab7-92d6-4d9d-acda-65a45f566980"
20250627.21:47:51 UTC : QBWebConnector.SOAPWebService.do_receiveResponseXML() : response =
20250627.21:47:51 UTC : QBWebConnector.SOAPWebService.do_receiveResponseXML() : XML dump follows: -

<?xml version="1.0" ?>
<QBXML>
<QBXMLMsgsRs>
<BillAddRs statusCode="0" stat......

Re: Extracted invoices not showing in QuickBooks

Rob — Wed, 02 Jul 2025 03:32:31 GMT

Thanks for reaching out to the community! This might mean that the QuickBooks integration isn't set up properly, link attached for more info, but perhaps someone from the community will be able to offer more guidance. Also, if you have a case number with Toast support, feel free to drop it as well, and I can investigate further!

xtraCHEF: Extract Monitor

topic Extracted invoices not showing in QuickBooks in Back Office & Team

Extracted invoices not showing in QuickBooks

Re: Extracted invoices not showing in QuickBooks