topic New Today's Shift Screen in Back Office & Team

New Today's Shift Screen

seanmsulli — Thu, 21 Aug 2025 19:01:30 GMT

Last week a new Today's Shift Screen started showing up the first time you logged in on a new device that show a messages box and then a list of out of stock items. Looks to be a very useful tool. The thing is no one at support seems to know about it and no one can tell me how to add a message to that screen. I get transferred around and every new agent confidently tells me how to send text alerts from the handhelds and then gets all confused when I tell them about the today's shift screen. Has anyone figure out how to add a message here?

Re: New Today's Shift Screen

rcmck — Thu, 21 Aug 2025 19:04:31 GMT

It's a beta, did you sign up for it? You add the messages from the toast now app (iOS only at the moment)

Re: New Today's Shift Screen

seanmsulli — Thu, 21 Aug 2025 19:06:48 GMT

Thanks. I don't recall if I signed up for it or not. Probably did. I'm on Android so could explain why I don't see it. Is it clearly labeled on iOS?

Re: New Today's Shift Screen

rcmck — Thu, 21 Aug 2025 19:21:25 GMT

On android as well, but it should be labeled POS broadcast next to devices. (make sure the app is up to date though)

Re: New Today's Shift Screen

HearthpizzeriaB — Tue, 26 Aug 2025 23:19:08 GMT

Need to make sure your Toast Now app is fully up to date and you will see the broadcast option

Re: New Today's Shift Screen

Lorich82 — Wed, 03 Sep 2025 21:42:59 GMT

I can see the usefulness of this, but only for very specific use cases. The 86 items of course, but adding a message is only useful if you have the message entered before the staff you want seeing it clocks in. For example, I needed to broadcast a message mid shift in hopes that the staff would see it, but since they had already had the screen pop up for them, it did not reach them and I had to go around and tell everyone individually anyway. I was hoping if there was an update on the broadcast, that it would make the message pop up again by default

Re: New Today's Shift Screen

HearthpizzeriaB — Wed, 03 Sep 2025 23:00:58 GMT

Really? I could have sworn when I put a new message in, it becomes a pop up the next time they punch into the system.

Re: New Today's Shift Screen

Lorich82 — Thu, 04 Sep 2025 12:41:06 GMT

After I put the message in, I asked an employee to sign in and there was nothing. Granted, that was as far as my investigator skills went. I just assumed at that point that it would not pop up again. Maybe it was a fluke?