topic SCAM in Back Office & Team

SCAM

P_a_c_oLF — Wed, 19 Nov 2025 22:28:51 GMT

scam!!! heads up managers I just got a call someone asking for a manager and saying they are from toast and said something is wrong with system and want me to shared screen i did no anything i just say you are not toast !let me call you then and hang up

Re: SCAM

HearthpizzeriaB — Wed, 19 Nov 2025 22:55:27 GMT

Something similar happens with Door Dash. I get calls all the time from scammers trying to gain access to our Door Dash account.

Re: SCAM

www — Thu, 20 Nov 2025 00:21:52 GMT

Also be careful of fake/phishing emails pretending to be from Instagram and Facebook, saying something is wrong with your account and asking you to click a fake login button to fix it.

Re: SCAM

Rob — Thu, 20 Nov 2025 19:40:26 GMT

Thanks so much for sharing this! You did exactly the right thing by hanging up and not sharing your screen. Toast will never call and ask to remotely access your computer, request passwords, or ask you to share your screen without a verified support session initiated by you.

If anyone ever claims to be from Toast and you’re unsure, always end the call and reach out directly through official channels!
It’s great that you reported this; it helps keep other operators safe!