topic Re: Change of Toast Billing Cycle in Back Office & Team

Change of Toast Billing Cycle

cfra24 — Sun, 26 Mar 2023 16:28:45 GMT

Did anyone else get hit with two invoices in one month. Toast charged my account on the 20th and again the next day on the 21st.

No one can give me an answer at customer service.

Re: Change of Toast Billing Cycle

au79teahouse — Mon, 27 Mar 2023 02:01:25 GMT

I would suggest you call Toast Support at 617-682-0225 and request to speak with a specialist or a supervisor regarding your question.

Re: Change of Toast Billing Cycle

Rob — Mon, 27 Mar 2023 16:38:55 GMT

@cfra24 If you need more help, send me Dm, and I can have a specialist reach out.

Re: Change of Toast Billing Cycle

josh212 — Wed, 29 Mar 2023 04:53:29 GMT

DId you add a product recently or did a trial period on a product you had end. Look at the dates you are getting billed for, they might have missed a month