topic Credit Card Zip Code Data in Back Office & Team

Credit Card Zip Code Data

jkittrell — Tue, 20 Jun 2023 11:27:32 GMT

We are looking to see if we can access any reporting related to the zip codes of credit cards we process. Anyone know if this is possible? It was with our old processor but I have not found anything in Toast.

Re: Credit Card Zip Code Data

Rob — Tue, 20 Jun 2023 15:07:43 GMT

Hey @jkittrell we do not offer that information at this time.

Re: Credit Card Zip Code Data

petencj — Tue, 24 Oct 2023 19:49:41 GMT

That would be so very helpful to know what zip codes are buying our products! I swear our salesman told us this information would be available when he was selling us on Toast! We wanted to use it for marketing purposes. It would be SO helpful to know how much of our sales is 'local' vs. people passing by on our busy highway. I'm hoping you will add this feature....we would use that information to target our marketing efforts.

Re: Credit Card Zip Code Data

Rob — Tue, 24 Oct 2023 22:01:27 GMT

Thanks for reaching out with this feedback! More information about the guest data we offer can be found below!

Access Your Guest Data with Guestbook

Re: Credit Card Zip Code Data

StromboliGuy — Wed, 25 Oct 2023 01:34:25 GMT

I'll second that request, to have simple zip code data would be very beneficial and good to know where our customers are coming from

Re: Credit Card Zip Code Data

petencj — Thu, 02 Nov 2023 13:51:26 GMT

Thank you for replying. I'm not seeing any sort of zip code report on this. We don't do online ordering or Toast Mobile. We are strictly drive through at this time (just opened in May!). I was hoping a zip code report could be accessed through the credit card data when they pay?

Re: Credit Card Zip Code Data

adamj — Thu, 02 Nov 2023 15:34:43 GMT

If you are using OpenTable this is something that you can run a report on.

Go to Reports.
Click Guest Data.
Click Guest Demographics.
Select the "Zip Code" filter.
Click Run Report.
This report will show you the number of guests who made reservations at your restaurant from each zip code.

To generate a report that shows revenue by zip code, you can follow these steps:

Go to Reports.
Click Revenue.
Click Revenue by Guest.
Select the "Zip Code" filter.
Click Run Report.
This report will show you the total revenue generated by guests from each zip code. You can use this report to identify which zip codes are your most profitable.