https://community.toasttab.com/t5/back-office-team/account-does-not-exist-for-onboarding-new-hire/m-p/5256#M857 <DIV style="overflow:auto;"> <P>Hey <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.toasttab.com/t5/user/viewprofilepage/user-id/6265">@Tvanadia</a></SPAN> try a browser reset/clear cache. Let me know if you are still having problems after following these steps.<BR /><BR /><A href="https://central.toasttab.com/s/article/Troubleshooting-Browsers-Clear-Cache-and-Cookies" target="_blank"><U>Troubleshooting Browsers - </U><STRONG><U>Clear</U></STRONG><U> </U><STRONG><U>Cache</U></STRONG><U> and Cookies</U></A></P> </DIV> Thu, 24 Aug 2023 17:09:41 GMT Rob 2023-08-24T17:09:41Z https://community.toasttab.com/t5/back-office-team/account-does-not-exist-for-onboarding-new-hire/m-p/5255#M856 <P>I have a new hire in the onboarding process and when she tries to log in it says that her account does not exist. How do I fix that on my end so she can start the process.&nbsp;</P> Thu, 24 Aug 2023 15:22:03 GMT https://community.toasttab.com/t5/back-office-team/account-does-not-exist-for-onboarding-new-hire/m-p/5255#M856 Tvanadia 2023-08-24T15:22:03Z https://community.toasttab.com/t5/back-office-team/account-does-not-exist-for-onboarding-new-hire/m-p/5256#M857 <DIV style="overflow:auto;"> <P>Hey <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.toasttab.com/t5/user/viewprofilepage/user-id/6265">@Tvanadia</a></SPAN> try a browser reset/clear cache. Let me know if you are still having problems after following these steps.<BR /><BR /><A href="https://central.toasttab.com/s/article/Troubleshooting-Browsers-Clear-Cache-and-Cookies" target="_blank"><U>Troubleshooting Browsers - </U><STRONG><U>Clear</U></STRONG><U> </U><STRONG><U>Cache</U></STRONG><U> and Cookies</U></A></P> </DIV> Thu, 24 Aug 2023 17:09:41 GMT https://community.toasttab.com/t5/back-office-team/account-does-not-exist-for-onboarding-new-hire/m-p/5256#M857 Rob 2023-08-24T17:09:41Z