topic Future orders not showing in pending orders in Back Office & Team

Future orders not showing in pending orders

BHann — Wed, 23 Nov 2022 16:22:05 GMT

We have a few orders over the next month that have been entered and scheduled. Only one of them appears when I look under pending orders. I can find the others in the back office by doing a sales summary report with the dates set for next month. So I know they are in the system. I cannot figure out why they are not all showing when I look for them in the POS. Any thoughts?

Re: Future orders not showing in pending orders

JMC — Tue, 29 Nov 2022 19:42:11 GMT

On the POS you can change the date range of orders that are visible. I think the thought process is that you could potentially have too many orders to scroll through at some point, so they've given you a way to limit what is presented. If you're in the Future Checks tab you can select Dates in the menu bar at the top of the screen.