topic Re: How to see reporting on Service Charges for orders? in Back Office & Team

How to see reporting on Service Charges for orders?

baddpizza — Mon, 25 Sep 2023 15:21:22 GMT

I need to be able to view the amount of service charges that were billed to customers over a period of time. So far the only way I hav found to view the service charge is to view each order individually. This does not help at all. Is there a way to see the service charge amount for orders?

Re: How to see reporting on Service Charges for orders?

Rob — Mon, 25 Sep 2023 19:13:04 GMT

Hey @baddpizza, thanks for reaching out! I believe the Order Details reports below allows you to see the service charges over a given date range. Let me know if you need further help!

Viewing service charges that were applied to orders - - Platform guide

Re: How to see reporting on Service Charges for orders?

baddpizza — Mon, 25 Sep 2023 19:42:42 GMT

Thank you. The Sales Summary looks like it reports it the way that I need. Order Details is not a report that can be downloaded to see line items but the Service Charges in Sales Summary meets my needs. Thank you so much for the information.

Re: How to see reporting on Service Charges for orders?

rcmck — Tue, 26 Sep 2023 01:10:53 GMT

The report lags behind (can't get up to the current day), but the accounting overview report would probably be best.