TOAST MANAGEMENT

Loren — Thu, 29 Dec 2022 22:25:34 GMT

TOAST MANAGEMENT DO THEY EXIST?

BEEN ASKING TO SPEAK TO THEM FOR MONTHS. NOTHING

Re: TOAST MANAGEMENT

Rob — Thu, 29 Dec 2022 22:58:23 GMT

Hey Loren! Your case is open and the agent in charge of the case is a Tier 2 agent, they have just reached back out to you asking for more information to solve! Should we move the case to a manager it will take more time to solve since a manager will give it right back to a Tier 2 agent.
If speaking to a manager is more important I can work to try to move the case but this will prolong the process to solve the issues, for more information please reach out via Dm's!

topic TOAST MANAGEMENT in Guest Experience

TOAST MANAGEMENT

Re: TOAST MANAGEMENT