topic Re: Customizing Guest Receipt in Guest Experience

Customizing Guest Receipt

Wesleyrayr — Sat, 01 Mar 2025 19:02:22 GMT

Hello,

I help run a small retail shop, and we are just starting to use Toast. We would like to change the word 'Server' on the guest receipt to say 'Cashier' and change the word 'Rrdered' to say 'purchased'. Is this possible?

I looked through all the customizable options under Guest Receipt Setup, and couldn't find anything.

Thanks for any help you can offer.

Wesley

Re: Customizing Guest Receipt

JoesButcherShop — Sun, 02 Mar 2025 01:48:15 GMT

That information seems to be hard-coded from the Restaurant-centric vernacular.

If they could draw that Button title from a Job name this would solve for any naming convention.

Re: Customizing Guest Receipt

Wesleyrayr — Tue, 04 Mar 2025 16:49:49 GMT

Thanks for the response. That is essentially what I thought, but I appreciate the clarification/confirmation.

Re: Customizing Guest Receipt

rcmck — Tue, 04 Mar 2025 22:07:19 GMT

Assume you are using toast retail? Currently it still uses the same receipt setup as restaurants, but they should really consider separating that for retail.

Re: Customizing Guest Receipt

Rob — Mon, 10 Mar 2025 16:16:25 GMT

I reached out to my team, and this is something we plan on updating in the future!

Re: Customizing Guest Receipt

superiorstmerc — Fri, 06 Feb 2026 21:59:46 GMT

Any updates to this, Rob? Our store is also looking for more retail-specific options on our receipts and point of sale display. Thanks!

Re: Customizing Guest Receipt

Rob — Mon, 09 Feb 2026 20:35:14 GMT

Thank you so much for your inquiry! While I can't share a timeline just yet, I was able to confirm with the product team that this is on the radar for a solution. There are some planned updates that align with receipts, so we could see an update here, but I wasnt able to get an exact timeline yet!