topic Does anyone else have guests that don't finish their online order and then show up for pick up? in Guest Experience https://community.toasttab.com/t5/guest-experience/does-anyone-else-have-guests-that-don-t-finish-their-online/m-p/17505#M1425 <P>Every day, multiple times a day, guests show up after ordering online but we don't have their order.&nbsp; They are not seeing the submit button and think that because they are getting a quote time and total they are done ordering.&nbsp; It's like the last step (place order) is buried and they don't see it.</P><P>Is anyone else seeing this phenomenon?&nbsp;</P> Mon, 24 Nov 2025 03:09:21 GMT Lgmbts1 2025-11-24T03:09:21Z Does anyone else have guests that don't finish their online order and then show up for pick up? https://community.toasttab.com/t5/guest-experience/does-anyone-else-have-guests-that-don-t-finish-their-online/m-p/17505#M1425 <P>Every day, multiple times a day, guests show up after ordering online but we don't have their order.&nbsp; They are not seeing the submit button and think that because they are getting a quote time and total they are done ordering.&nbsp; It's like the last step (place order) is buried and they don't see it.</P><P>Is anyone else seeing this phenomenon?&nbsp;</P> Mon, 24 Nov 2025 03:09:21 GMT https://community.toasttab.com/t5/guest-experience/does-anyone-else-have-guests-that-don-t-finish-their-online/m-p/17505#M1425 Lgmbts1 2025-11-24T03:09:21Z