topic Can any Toast employee tell me the date this $0.99 online ordering fee will start at my locations? in Guest Experience

Can any Toast employee tell me the date this $0.99 online ordering fee will start at my locations?

ZK — Wed, 28 Jun 2023 18:39:40 GMT

I've expressed my opinions about this $0.99 fee in this forum & other channels. I understand we cannot opt-out. I need to prepare my customers & employees while we move to another online ordering platform. Unfortunately, no one at Toast is able/willing to provide me with the specific date this feel will start being applied at my locations. I don't think this is an unreasonable request.

I have received no email from Toast about this fee as other Toast customers have. If anyone at Toast can provide that info it would be helpful.

My condolences to my fellow Toast customers who are already dealing with this preposterous fee.

Re: Can any Toast employee tell me the date this $0.99 online ordering fee will start at my location

JessSarge1 — Wed, 28 Jun 2023 18:51:14 GMT

Hi @ZK - can you direct message me your information and I will be happy to get you more details as it pertains to your locations.

Best, Jess

Re: Can any Toast employee tell me the date this $0.99 online ordering fee will start at my location

ZK — Wed, 28 Jun 2023 19:02:44 GMT

PM sent. Thanks!

Re: Can any Toast employee tell me the date this $0.99 online ordering fee will start at my location

escoop — Wed, 12 Jul 2023 06:42:02 GMT

Will you please join our restaurant Zoom gathering of Toast restaurants regarding this outrageous money grab by Toast. Email RestaurantsWorkingTogether@gmail.com to get login details to participate.