https://community.toasttab.com/t5/guest-experience/cant-view-customer-cases-on-android-phone/m-p/7208#M699 <P>&nbsp;</P><P>Anyone else not able to view their customer case updates on their phone (Android)?&nbsp; &nbsp;I posted this issue to customer care and they told me to use a PC and not my phone.&nbsp; &nbsp;Makes no sense why an android based company has a platform that is not compatible with Android phones...</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20231118_195639_Chrome.jpg" style="width: 720px;"><img src="https://community.toasttab.com/t5/image/serverpage/image-id/1034i40E53136A00371F6/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="Screenshot_20231118_195639_Chrome.jpg" alt="Screenshot_20231118_195639_Chrome.jpg" /></span></P><P> </P><P> </P> Sun, 19 Nov 2023 01:02:02 GMT jtmiller09 2023-11-19T01:02:02Z https://community.toasttab.com/t5/guest-experience/cant-view-customer-cases-on-android-phone/m-p/7208#M699 <P>&nbsp;</P><P>Anyone else not able to view their customer case updates on their phone (Android)?&nbsp; &nbsp;I posted this issue to customer care and they told me to use a PC and not my phone.&nbsp; &nbsp;Makes no sense why an android based company has a platform that is not compatible with Android phones...</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20231118_195639_Chrome.jpg" style="width: 720px;"><img src="https://community.toasttab.com/t5/image/serverpage/image-id/1034i40E53136A00371F6/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="Screenshot_20231118_195639_Chrome.jpg" alt="Screenshot_20231118_195639_Chrome.jpg" /></span></P><P> </P><P> </P> Sun, 19 Nov 2023 01:02:02 GMT https://community.toasttab.com/t5/guest-experience/cant-view-customer-cases-on-android-phone/m-p/7208#M699 jtmiller09 2023-11-19T01:02:02Z https://community.toasttab.com/t5/guest-experience/cant-view-customer-cases-on-android-phone/m-p/7209#M700 <P>It's not android specific problem just mobile devices in general for some reason (Likely just salesforce being salesforce), a workaround for chrome is to force the desktop version by checking desktop in the chrome menu.</P> Sun, 19 Nov 2023 02:16:44 GMT https://community.toasttab.com/t5/guest-experience/cant-view-customer-cases-on-android-phone/m-p/7209#M700 rcmck 2023-11-19T02:16:44Z