topic How to add "Dine in" as an order option for online orders? in Guest Experience

How to add "Dine in" as an order option for online orders?

ultramalcolm — Sat, 13 Apr 2024 13:21:07 GMT

Hi! I'd like customers to be able to place their orders online, but select "Dine In" as a dining option. I've seen the options for takeout, delivery, or curbside, but is it not possible for a customer to order online for a dine in order? Pleas help me understand what I'm missing.

Re: How to add "Dine in" as an order option for online orders?

rcmck — Sat, 13 Apr 2024 18:52:09 GMT

It is not possible, you are not missing anything. Phone ordering for dine in is Mobile Order & Pay a separate module. A workaround might be to create a menu item called "Dine In" that they could add to their order to indicate that it is for dine in. Could add a description too so that it is clear what selecting that item is for to try and limit mistakes.

Re: How to add "Dine in" as an order option for online orders?

HearthpizzeriaB — Tue, 18 Jun 2024 23:48:13 GMT

You could also add it as an item modifier, so your kitchen knows to plate it rather than box to go.