Topics with Label: Story to Share

Best Marketing

what's the best type of marketing for a small Mexican restaurant?

Service, support, sales, lack of security, honesty and follow through lacking

There have been so many issues with what the sales rep told me (in a meeting that someone else heard, as well), what has happened, the security within toast and ability to get answers that it really shows how poor the company is run. A security breac...

St. Patrick’s Day: Simple, Special & Successful: The Impulse Menu Item

What’s the simplest but most effective special you've ever introduced to your guests?I’ll let you in on a secret: Holiday specials can be an operational nightmare or a brilliant move—it’s all about simplicity and anticipation.On St. Patrick’s Day, we...

Catering & Events module- Huge Issue with Gratuity distribution

SpoilerEveryone needs to be aware that there is a huge issue with the Catering & Events module affecting Gratuity distributionEveryone needs to be aware that there is a huge issue with the Catering & Events module affecting Gratuity distributionWe ha...

Resolved! This new authentication way of logging in is straight garbage

I get what toast was trying to do with logging in mobile, letting your devices security (fingerprint or face) log you in "faster" but it's literally now an EXTRA step to login EVERY time. Why if I authenticate with my fingerprint, do I STILL get the ...

Celebrating Valentine's Day

Celebrating Valentine’s Day at Community Taproom! Holidays are the perfect opportunity to create memorable experiences for our guests, and Valentine’s Day is no exception. To make the most of these special occasions, we follow a tried and true method...

PSA 3rd Party Partners Scams

Hi All,Just throwing this out here since I have seen it on multiple facebook pages as well as experience it at work on a regular basis. Be on the lookout for scams of people calling to "fix connectivity issues from uber eats" or other delivery partne...

Toast Benchmarking Comparison Groups

I would like to request Toast add to it's Benchmarking a Comparison Group that includes Grocery or similar.We use Toast for a seafood market and a butcher shop as well as offering gourmet prepared foods and grocery items. Our operation is most likely...

Resolved! HELP! our service charge is OVERCHARCHING - FAILED SUPPORT

We have summited so many support requests and called so many times, but we are still not getting any answers a week later! Our 5% surcharge is charging as follows:check subtotal = 100 Service charge (5%) = 5.41Taxes (8.24%) = 8.70--> The service char...

Resolved! Discounts not matching up on sales summary vs cash/loss management

Why does the discount number on the sales summary page when looking at the category NOT match up the overall discounts when looking at the cash management/loss report and discount report?

Resolved! Credit Card Surcharge Fee

I was trying to add the credit card surcharge fee to all of our restaurants, but if I do Toast is raising our credit card fees. Is there a work around to add this fee without using Toast credit card surcharge product?

Oops

virtual printer for activity audit

Hallo everyone.Toast is a great product, but it is still missing some smart features. What is really a problem is auditing the operations of the servers/bartenders. We thought that with a repository of checks in real-time, like an event recorder, thr...

Resolved! NEW POS EXPERIENCE - Bluestacks and Test Mode

We have a site that we use as a test site in Toast. I am a remote worker and I set up menus and help problem solve issues before reporting the issues to Toast. Being able to use a test site allows me to preview my work and potentially prevent issues ...

Spark Event San Francisco!

If you operate in the Bay Area, I would love to connect with you at Spark San Francisco on March 4th!https://content.calibbq.media/spark-served-by-toast-is-hitting-the-road-to-san-francisco/ Will you be there @shone ?

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