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Guest Experience
Destination to discuss Mobile Dining Solutions, Email Marketing, Gift Cards, Loyalty and beyond.
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Forum Posts

Marketing Support for New Users

Hello,I am in the Mediterranean catering and restaurant business in Austin, Texas. Last month we changed our POS system from Clover to Toast. Everything is going well now and we are getting a lot of orders from the Toast By Local app.I would also lik...

Toast Guest Feedback....Inputted Comments

Toast Management or Fellow Toast Users:Does Toast Guest Feedback have the ability push the comments and ratings to other social networks such as Yelp, Google Business Pages, Trip Advisor, Facebook or any other Social Networking Site that can auto pop...

SMS Marketing Beta

Is anyone using the SMS marketing beta? I recently started using it and was wondering if there was a way to incorporate a promo code into the welcome text when a new subscriber joins. I think this would be a great addition. 

Promo codes for future use

We're running a special for customers that place their Super Bowl orders in advance. I want to create a promo code to send to all our email and sms marketing subscribers. Is there a way to make a promo code that only works if the order is scheduled f...

Utilizing Offers

Looking at utilizing offer codes. I see that you can make offers available for a set length of time, certain days/times, or just a single use. Are there any other parameters that can be utilized for a code's availability? Codes that can be more targe...

Loyalty Program Phone Number VS Email

Hello, we are looking at starting to use email marketing. In order to collect more emails I was goin to change the loyalty sign up from the current phone number sign up to an email sign up. My question is if I changed to email sign up will my custome...

Scheduling Emails

Hi Toast, Is it normal for scheduled emails to take more than one hour to send to all subscribers? I just sent out our first marketing campaign to all 50,000+ subscribers for all three of our restaurants and it seems like it's taking a long to time t...