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31 results
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by
abbie
in Guest Experience
03-19-2024
05:29 PM
03-19-2024
05:29 PM
Hi, we have 4 station, 3 station been automatically update to android 12 and 1 station still with android 9. we have an issue after update to android 12 the pos become so lagg or slow compare ...
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Technical Question
05-31-2024
08:59 AM
Why are we not able to use the exisiting customers cell numbers, within our database, used for the rewards program to send SMS messages? If its a consent issue, why not allow us to send them an initi...
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Technical Question
by
MBBBQ
in Guest Experience
04-05-2024
04:30 PM
04-05-2024
04:30 PM
Receipt is printing every time even when No Receipt is selected. How do I stop it?
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Technical Question
02-24-2024
06:34 PM
If I have a guest that has lost or damaged their loyalty card, is there a way I can assign a new card to the existing account? Cant really find anything on the POS or in the back end.
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Loyalty
01-31-2024
05:46 PM
Hi- Today was our second day using Toast. Yesterday I learned I should mark orders complete in the orders hub. Today, we send two rounds of text messages to everyone. We have two Flex's and a KDS. Th...
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Technical Question
01-29-2024
02:11 PM
Toast, You guys finally set up Loyalty where people can redeem for items. That's the good news. Bad news is there is no dollar amount attached to it. So for me, say I want to offer a Free Smal...
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Loyalty
12-14-2023
04:08 PM
Hello, The following is our Online ordering site. https://order.toasttab.com/online/ajs-deli1-789-ne-5th-st We would like to be able to add our Phone number and have it show up clearly...
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Online Ordering
11-18-2023
07:02 PM
Anyone else not able to view their customer case updates on their phone (Android)? I posted this issue to customer care and they told me to use a PC and not my phone. ...
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Story to Share
11-18-2023
09:40 AM
How do I change my Loyalty program from email to phone number for my customers?
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Loyalty
09-18-2023
11:04 AM
We are a quick serve business. We utilize handheld devices for our drive thru so we can hand to customers for signing, tips, etc.. There are way too many buttons for customers to push and I see frequ...
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Order & Pay
