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Is anyone else experiencing issues with Gift Cards using the New Kiosk Experience?I've been getting reports of Kiosk screens freezing and getting stuck on the "Payment Processing" screen after customers try to use their Gift Card to pay.This appears ...

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I am a Multi-Location Management (MLM) user.I have successfully created a new version of my Menu for another location.Now I want to add a new "Menu Group" to both locations.https://doc.toasttab.com/doc/platformguide/versioningAtTheMenuGroupAndModifie...

www · 10-07-2024

We often have to add missing reward points.When we do a search of Rewards Accounts on Toast Web, it can take up to 10 minutes or more. It just displays "Loading..." until it finds the account.Does anyone else experience this?We do have multiple store...

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Thanks au79teahouse!We have about a dozen stores that have gone back to the old Kiosk interface, while two stores have no issues with new Kiosk UI.I haven't had time to really investigate this, so the only thing I can do is gather more information fo...

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Hi Sayra,Thanks for your comment!Yes, our setup is very similar to yours and it was working well until we had one store that had a slightly different menu.Imagine your Georgia store did not have Egg Dishes, and instead had "Cheese Dishes."For the "Ch...

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Hi @caffie when I created a new version of the Menu Group, I set the Location as the Owner and unfortunately it did not add itself to the Menu. It just appears orphaned from everything. I appreciate the suggestion.Hi @nbunda Thanks for the suggestion...

www · 10-07-2024

Thanks @au79teahouse yes, that was also my concern with using a 3rd party Loyalty provider.Thanks @rcmck that's also why I'm so confused why it's so slow on Toast Web when it's so much faster on the POS.

www · 10-07-2024

This is also an ongoing issue for us as well and we noticed there is something wrong with the "Linked Cards" feature, especially if they signed up at one store and are visiting another one of our stores.In the end, we started to require all members t...

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New Kiosk UI having problems with Gift Cards?

Is it possible to add an Existing Menu Group and not Copy it?

Is searching for Loyalty Rewards accounts extremely slow for anyone else?

Re: New Kiosk UI having problems with Gift Cards?

Re: Is it possible to add an Existing Menu Group and not Copy it?

Re: Is it possible to add an Existing Menu Group and not Copy it?

Re: Is searching for Loyalty Rewards accounts extremely slow for anyone else?

Re: Loyalty Points