Toast Community

phone orders showing on KDS broken into courses. How to stop?

I have a problem with how my restaurant’s orders show on the Kitchen Display System (KDS). For dine-in orders, I want them to be divided by courses like appetizers, entrees, and desserts, and that part works fine. But for phone orders, pickups, and d...

KDS Issues

Is anyone else experiencing issues with their KDS. Specifically, we have noticed that orders are sometimes only going to the expo screens and other times only to the production screens. Additionally, there have been instances where orders are not sho...

Packaging Options Missing on Website

Hi everyone,I wanted to flag an issue we've encountered as of Sunday. One of our locations reported receiving online orders without the packaging option indicated. Our configuration is set to display the guest’s selection whether it is YES or NO. Aft...

April 2025 Product Updates- US

Hello, Toast Community! In this month's post, you can find updates on the following: Toast Support - Multilingual Live Chat Now Available Payroll - Health Benefits via SimplyInsured POS - Team Overview Loyalty - Early check-in Test Kitchen - Employ...

Upsell on GFD?

Hello, I wanted to ask about the Upsell on GFD beta in test kitchen. I saw it in August and joined the waitlist for it and never heard anything else. I have now noticed that this is gone. Has this feature been implemented in Toast? If so, I can't fin...