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Hi everyone! Looking for a bit of guidance with item routing. We have a special menu group called Limited Time Beverages, which is used for both dine-in and online orders. When someone orders a drink from this group, it prints correctly at the drinks...
Hi all,We are in the process of switching to Toast and while our wine list has been imported, each wine bottle needs to be marked has having alcohol if we want to be able to have it delivered. What's an easy way to set that for hundreds of items?
Hello,In multiple location setup and the MENU link in the Navigation Bar shows all addresses for all locations. So I created a new Navigation link to url/menu since all the menus are the same. Now I cannot delete or hide either of the Menu Links in t...
A challenge with selling fresh produce in a retail setting is that the barcode for the item frequently changes throughout the year based on what supplier has the item available fresh.Currently Toast does not support multiple barcodes for one item, wh...
I would like to know if Toast gift cards can be added to Apple Wallet. I saw this feature mentioned on the introduction page, but I haven’t been able to find it.
I am trying to create an Event Timeline. It is a two-day event. When I enter the timeline description, it does not give me a date option, only the time. Also, when I have a two-day event and both have breakfast, how do I tell it which day is which...
Over the past week I've noticed changes being made in the back end that is affecting my business. First off, some products pricing was reset to random prices. For example, we sell muffins for $2.50 each but those muffins were set to $0.04, $0.05 and ...
I have email and SMS marketing. I have never been able to use them fully. I especially have lots of issues when editing my emails. It seems they have a beta version now that does not allow for image or message editing, and when I switch to classic, i...
Hey everyone,Since the last Toast app update, some locations have started encountering an error message that says, "Customer lookup is not available when offline," even though the devices are not offline. I reached out to Toast support, and they reco...
I was wondering if anyone else has seen this issue. A few of our locations over the last week or two have told us that our percentage-based service charges that we have created for gratuity have not been calculating correctly. We have Toast configure...
I was skeptical when we first introduced QR code ordering. I thought guests wanted a personal touch from servers, not another digital interaction—but curiosity won out.We cautiously tested it by having servers warmly greet guests, take their initial ...
Anyone else having issues with their Toast GO 2 handhelds showing a flashing blue question mark above the screen? Started happening to us a week or so ago. None of the devices ever showed that they were in offline mode and the status screen shows eve...
Hello,Is anyone having trouble with rewards accounts not showing in the order screen (either by change customer or look up rewards) but will show on the pay screen when you look under rewards? I am not sure if I am missing something but if there is ...
Hi I have certain spirits on at the moment on a size price. Single is £3.70 and between 12pm and 10pm each day the double price is £10. How do i set the price of the double to change after 10pm?Many thanksHelen
