Hello! Does anyone have any advice on programming a percent based kitchen service fee to all checks that will not be added as sales and will be easily identified on the server checkouts to take out of their gratuities. Below is what I have figured ou...
Is it possible to add the table number on the label printer ticket for dine-in orders?I have an Epson L-90 printer for printing drink label. The tickets only display the ticket number, guest name, and order. For dine-in orders, it's difficult to loca...
Is there a way to take screenshots from our Flex displays so I can assemble a manual for employees? I'd like to be able to show specifics for our menus so new users will feel more comfortable. I know I can just photograph the screen itself, but the g...
I have a delivery customer that has made several fraudulent chargebacks that we have lost, but I'm considering pressing charges since we know she got the food (it was 5 deliveries to the same house, and my drivers know her by name). Does anyone know ...
Has anyone seen an increase in in-disputable chargebacks? We are getting wrecked by these currently with one or two a week. I always submit a signed physical receipt and still lose the dispute. Ideas?
I'm interested if anyone knows if it's possible to link items to be able to out of stock a product that is used in multiple menu items?Is it possible to have let's say an item tag and 86 anything attached to a particular item tag? And is it possible ...
Hey Toast users!We are thinking about trying 'Shipday' delivery. They said they are fully integrated with Toast and a lot of Toast customers use them already. Nothing would change on our end; we would just be able to utilize both Uber and Door Dash...
I get what toast was trying to do with logging in mobile, letting your devices security (fingerprint or face) log you in "faster" but it's literally now an EXTRA step to login EVERY time. Why if I authenticate with my fingerprint, do I STILL get the ...
Hello all. Pretty desperate at this point.In Oklahoma, if a guest is tax exempt then sales tax can be waived, but LBW tax cannot be. We have to collect the LBW tax, regardless of their tax exempt status. I'm being told this is not possible in Toas...
We hire a new server and want them to learn how to use and input items into the pos system WITHOUT it sending any information to the kitchen or counting the information in any way. We simply want it to be practice. Is there a way to have a "traing ...
We are wanting to use table flags to bring customers their food --- is anyone else out there doing this? Workflow: Customer comes to bar - they order food, we give them a table flag with a big number on it -- our kitchen expo/runner looks for the n...
Is anyone else unable to start tabs with preauthorized credit cards since today's software update?
Hi everyone,We’re currently looking for a solution to add a specific footer to the merchant copy that prints at our Epson TM-L90 printer (carryout printer) for takeout and delivery orders. While we can add a footer to item labels that print at our ca...
Hello everyone,I wanted to check if anyone using Toast Tables knows if there's a way to send notifications to guests only as a text message, without the phone call. Right now, whenever we send notifications to guests, they receive both a text and a c...
It's a takeaway restaurant. I want to add an order number to the receipt the customer receive, what should I do?
