10-12-2024 10:57 AM
Hey all!
I missed the specific info about Toast Delivery Services. What date is it changing to Uber Eats & what is the delivery radius going to be, and what is the new cost of delivery services?
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Monday - last edited Monday
I wanted to provide an update on this thread. The attached article is the best resource for answers related to this topic. If you have any further questions or concerns, please feel free to reach out in this thread!
Toast Delivery Services® FAQ
10-14-2024 08:50 AM
is this actually happening? have not received any communications from toast on this. But I did receive a email from doordash letting me know about it. Can anyone confirm?
10-14-2024 04:25 PM
Hello,
We also did not receive communication until today from our Door Dash rep. Our rep mentioned this is taking place on October 23rd, 2024. We only use Door Dash as our third party ordering. Does anyone know how this will affect us if we don't use Uber Eats?
Thank you! 🙂
10-15-2024 09:18 AM
The communication I saw was that the switch only affects TDS, and your 3rd party providers and rates are not affected. TDS will be switching from Doordash Drive to Uber Direct, as their delivery service provider, and the per-order fee goes down from $7.49 to $6.99, saving us $0.50. I have not seen any updates since receiving this message.
10-24-2024 02:02 PM - edited 10-24-2024 02:07 PM
I want to provide an update here. It seems there’s been a change to the original messaging screenshotted above, and now Toast will be keeping the extra $0.50 as a flat service fee that, as far as I can tell, is new. So we end up paying the same fee per order as we were before the switch. Can anyone confirm if my takeaway is accurate?
https://central.toasttab.com/s/article/Toast-Delivery-Services-Automated-Billing-Overview
UPDATE: I think I’m wrong. The flat $0.50 applies specifically to automated billing for TDS, and that article hasn’t been updated since August.