Toast Community

Breaking up Large Orders into Smaller Tickets?

Has anyone come up with a good workflow for breaking up large orders into smaller tickets for the kitchen, but then consolidating them to one ticket for payment?We typically get large groups of 40+ that I would like to be able to break into smaller g...

This new authentication way of logging in is straight garbage

I get what toast was trying to do with logging in mobile, letting your devices security (fingerprint or face) log you in "faster" but it's literally now an EXTRA step to login EVERY time. Why if I authenticate with my fingerprint, do I STILL get the ...

Integration with UberEats

Every few days our UberEats orders get canceled due to not getting “integrated” by Toast. Why does this keep happening and how can we stop our UberEats app from turning us off for missing orders?

Kiosk issues

We just purchased a kiosk and have been trying to get it to work for 3 months now. Support is no help and they just tell me to do the same thing over and over which doesn't work. The kiosk will not accept tap, apple pay it only accepts swipe. When i ...

Anyone have experience signing on to T-mobile Rewards network?

I'm thinking about signing on to T-mobile rewards network. I also have recently activated the loyalty points with Toast.I hope there is a way that customers won't get points and get the dining rewards at the same time   Love to hear more about it 

Has anyone integrated Toast with ChatGPT or any other AI platform?

Tax exemption in Oklahoma

Hello all.  Pretty desperate at this point.In Oklahoma, if a guest is tax exempt then sales tax can be waived, but LBW tax cannot be.  We have to collect the LBW tax, regardless of their tax exempt status.  I'm being told this is not possible in Toas...

Traing a new server on inputting orders into the pos

We hire a new server and want them to learn how to use and input items into the pos system WITHOUT it sending any information to the kitchen or counting the information in any way.  We simply want it to be practice.  Is there a way to have a "traing ...

Incomplete/Uncaptured Credit Card Payments

Hi, there-- wondering if anyone has had issues with the odd credit card transaction remaining incomplete after swiping/tapping/dipping a customer card. It happens intermittently and I can't figure out what the common thread is between the transaction...

How Are You Handling Table Flags?

We are wanting to use table flags to bring customers their food --- is anyone else out there doing this? Workflow:  Customer comes to bar  - they order food, we give them a table flag with a big number on it -- our kitchen expo/runner looks for the n...

Issues starting tabs since todays update?

Is anyone else unable to start tabs with preauthorized credit cards since today's software update?