Hi, there-- wondering if anyone has had issues with the odd credit card transaction remaining incomplete after swiping/tapping/dipping a customer card. It happens intermittently and I can't figure out what the common thread is between the transaction...
We are wanting to use table flags to bring customers their food --- is anyone else out there doing this? Workflow: Customer comes to bar - they order food, we give them a table flag with a big number on it -- our kitchen expo/runner looks for the n...
The offer page seems to be very restrictive. I see create 20% off entire check, and there is a time duration. But can't specify a minimum spend amount?IdeallyCreate a % off when the minimum spendCreate an offer for first-time buyerCreate a specific d...
Is anyone else unable to start tabs with preauthorized credit cards since today's software update?
I switched my website to a toast website about 6 months ago, but noticed now that my SEO and fell off and weakened. Toast doesn't seem to have anyone that can help with website SEO optimization. I'm thinking about canceling my website thru Toast if I...
Is there any way to have the system show a company name rather than a person's name on the tickets? We have many commercial customers whose orders we'd like labelled with their company name. The name of the person who orders for them is irrelevant in...
Hi All, We are adding recipes to xtra chef and we have run into a issue we need some assistance with. When adding Soups - we have a bowl and a cup size. We built the recipe and it has come up as a charge of $100+ for a 8 oz cup. We tried to mak...
Hi everyone,We’re currently looking for a solution to add a specific footer to the merchant copy that prints at our Epson TM-L90 printer (carryout printer) for takeout and delivery orders. While we can add a footer to item labels that print at our ca...
I purchased many toast 2 go handhelds for the staff. However, recently 2 have been dropped and cracked along the case. TOAST does NOT cover damage to the case. I am looking for an OTTER BOX type protective case for the handheld. I do NOT want a p...
we have completed our inventory counts. we have at least 70 items on the list that do NOT have a value associated with the products counted. Everyone of those mising product values have a purchase order attached to them and downloaded into the syst...
On our online ordering tickets, the menu items are not organized. They show up as the guest orders them...they're all over the place. We have "Hot" and "Cold" sandwiches as well as soups etc and it's harIt would help us immensely. Any help would b...
oast is giving me a runaround, and I hope there is some guidance in this team or Toast advocates who can help resolve this.I signed up for toast way back in 2022. On Jun 17th I have a subscription for API $25 a monthSomehow we have managed to add ano...
Hello everyone,I wanted to check if anyone using Toast Tables knows if there's a way to send notifications to guests only as a text message, without the phone call. Right now, whenever we send notifications to guests, they receive both a text and a c...
Celebrating Valentine’s Day at Community Taproom! Holidays are the perfect opportunity to create memorable experiences for our guests, and Valentine’s Day is no exception. To make the most of these special occasions, we follow a tried and true method...
Are item fire/send times visible on Toast web for historical checks?Live checks will provide a fire/send time but I'm unsure if this is recorded and accessible on historical checks.Thank you
