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voided paymets

Labrochette
Soup I

‎12-08-2023 10:33 PM

can you undo a credit card void ?  any help will be greatly appreciated.

thanks 

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2 REPLIES 2

au79teahouse
Community Ambassador

‎12-08-2023 10:59 PM

There used to be a reverse void feature. I think it has been removed. You can contact Toast's payment department and they can assist you with payment reversal. Toast care team: 617-682-0225

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Rob
Community Manager
Community Manager

‎12-14-2023 09:21 AM

It used to be possible to perform a Void reversal, but we no longer provide this option. As au79teahouse has explained, if you wish to request a Void reversal, you will need to reach out to our customer support team and provide them with the check number and date!

Void Items, Payments, and Checks



Robert Anderson, Community Manager
Toast
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