Guest Experience
Destination to discuss Mobile Dining Solutions, Email Marketing, Gift Cards, Loyalty and beyond.
326 PostsDestination to discuss Mobile Dining Solutions, Email Marketing, Gift Cards, Loyalty and beyond.
326 PostsDestination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
1689 PostsDestination to discuss Payroll, Scheduling, Toast Integrations, Reporting + Analytics and beyond.
826 PostsDestination to discuss industry trends that are top of mind to you.
74 PostsMy issue with the integration is being charged $70 a month to use ONLY ONE single feature on Sling Pro. That feature is the Shift Swap. I do not use any other feature on Pro but yet get charged $70 a month. Toast needs to revisit this and include ...
Is there a way to merge duplicate guests in the guestbook?
I'm trying to update my own payroll account and can't figure out how to change my status to Active from Demo so I can start paying myself. Any advice?
I know we have toast tables on our phones and at the host stand on an IPAD when we need to look at it. I wish there was a tab on our desk computers where we could open it and be able to see the floor, active tables, reservations, ect. I think it woul...
Have had Toast for years. Recent issues of tickets not printing. In some cases they have printed at another station. In other cases they have not printed at all and we didn't know until the customer showed up. This has been going on very randomly for...
I see Toast Rewards now lets you list 4 different Rewards. This is something I know was requested by many people, myself included, for years. Problem is it's only 4. Anyone know why it's only 4? I feel hit should be unlimited or at least maybe 10. It...
Hi, we currently reimburse employees for business purchases by manually adding the reimbursement to their payroll.Does Toast Payroll have a way for employees to submit reimbursement requests themselves, including uploading a receipt, so that we can r...
Toast Now is a great start to a tool...but it could be better. I would love to be able to see more information from the Sales Summary page. Payment Summary and Cash Activity would be the two biggest for me, as well as either Time Entry Management o...
The new lockdown on logging in from non-Toast hardware this year is a real nightmare. It wouldn't be so bad if the websites pos view in the menu editor worked at all, but it doesn't.I know they will say it's for security etc, but it is plainly a mone...
1) Separate customer-facing receipt names from POS and kitchen names. Please add the ability to use different names for the same menu item in:• The POS• Kitchen displays and/or kitchen tickets• Customer-facing receiptsFor example, our POS item is nam...
We run a small wine bar with about 45 seats. When a guest asks for a second glass of wine our server selects the wine previously ordered and clicks on the Repeat button. Unfortunately the ticket that is printed at the bar doesn't indicate it is a rep...
We've had multiple customers purchases recently, for 10 & 20 (and more) gift cards. It's a pain to have to enter the value for each card individually, especially when there's a line of customers. It can take a good 10 minutes.Toast: please add a sell...
Currently, our kitchen ticket printers print online orders and scheduled orders exactly the same way. And it becomes confusing for our cooks. For example, the online deliveries print with a quote time on top, typically 1 hour from when they are place...
Currently, our kitchen ticket printers print online orders and scheduled orders exactly the same way. And it becomes confusing for our cooks. For example, the online deliveries print with a quote time on top, typically 1 hour from when they are place...
So we are new. We can only Pre-Auth a card by swiping. The "hockey puck" intert and tap reader does not function for pre-auth. It works only for Guest pay at our Guest Facing Display. Any Ideas?
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