Guest Experience
Destination to discuss Mobile Dining Solutions, Email Marketing, Gift Cards, Loyalty and beyond.
207 PostsDestination to discuss Mobile Dining Solutions, Email Marketing, Gift Cards, Loyalty and beyond.
207 PostsDestination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
1184 PostsDestination to discuss Payroll, Scheduling, Toast Integrations, Reporting + Analytics and beyond.
580 PostsDestination to discuss industry trends that are top of mind to you.
52 PostsIs there a way that we can set up our system to allow us to split our menu between 2 kitchens when were busy and 1 kitchen when were slow. I have set up different item routing, prep stations, service areas and its still not behaving like we want it t...
Has anyone ran a loyalty contest for guests? Basically I would like to host a VIP Party for XX amount of top loyalty spot earners in a specific time. I see "total earned", but would like to see what was earned during a specific time frame. Any know...
If there is such a report, I can't locate it. Any suggestions? Thanks,C.
If you refund a cc tip in the system does it make the server pay it back on their next shift?
Hi,I would like to install a couple of TVs in my restaurant to display menu items. What type of software is used to display menu items?
When entering open items the price doesn't print on tickets... Also, transfers don't have to be accepted. It's almost like a force transfer. Both of these scare me. Any current fixes or ideas?
Got another one for Yall - Is there a way to remove 86 items from the online menu? In other words - right now we still see them all and it says Out of Stock - it would be nice if they just disappeared all together. Is there a way to do this without...
Hi, I have been hunting with no luck - I was wondering if there is a report that can be run that would show the Menu Tree? Something that would show my entire menu - Modifiers, sides, etc. as well. Now that we are probably 90% complete it woul...
Hi all, I have uploaded multiple invoices in Xtra and things are going well. I have 3 though that are causing a hiccup. When i go in to fix whatever error it has I have this message "is currently viewing this document. You may edit it once they...
How can we effectively collect email addresses or phone numbers from dine-in customers using our Toast Go handhelds or POC? Here are a few potential approaches we see:Offer the option for customers to pay via text message, provided they’re comfortabl...
Does anyone know if there is a way to tell the managers/supervisors at Toast payroll about a specifically helpful customer care rep?I had a series of questions that I sent to the toast payroll customer support email. The customer support person that ...
It would be nice if Toast can create a Grocery discussion board in Toast Community where others using Toast for a say a Butcher Shop or Seafood Butcher Shop or a boutique gourmet style grocery store can exchange ideas and ask questions that pertain ...
Hello community, I am looking for a refresher training on programing mgr swipe cards for comp access. Does anyone know where that training video or instruction might be hiding in Toast Tab help? Thanks,John
I can't reach anyone about my account. I opened a store without a pos system. I started this process a month ahead of time. Things started out GREAT!! After my onboarding session, that's when everything went south. Lack of communication, I apologize ...
I need help with my branded mobile app, it has been suspended be google . I need assistance! is there someone available to day to discuss.
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