Guest Experience
Destination to discuss Mobile Dining Solutions, Email Marketing, Gift Cards, Loyalty and beyond.
316 PostsDestination to discuss Mobile Dining Solutions, Email Marketing, Gift Cards, Loyalty and beyond.
316 PostsDestination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
1672 PostsDestination to discuss Payroll, Scheduling, Toast Integrations, Reporting + Analytics and beyond.
814 PostsDestination to discuss industry trends that are top of mind to you.
72 PostsNot sure how many people use the Caller ID function but heads up it has broken all orders being sent to KDS (have not tested printers) for me in 2.112, the changelog mentions a fix for Caller ID and Toast Tables orders not displaying removed default...
I'm banging my head against a wall and the Toast people can't give me a straight-up answer. The toast deposit doesn't reconcile to the net sales. In fact it looks like Toast is shorting us in the deposits when compared to the net sales. In other w...
Does anyone else out there use ADP for payroll? I am wondering how we get the csv file correct to import into ADP! Thanks in advance!
Hello, We are a FEC (Family Entertainment Center), we have bowling, laser tag, arcade, a full-service restaurant, host children's birthday parties, corporate events, wedding and receptions many different types of events. For the children's birthday ...
Im trying to set up schedule enforcement, but it doesnt seem to be intergrating. I have had HotSchedules intergrated with toast for years and everything else works. Ive followed all the instrutions on toast central, but on the page where you enter...
Hello, Is there anyway to save a guest name and any other info you have on them to add them to an 86 list that flag them when they are pre-autherized? If not can that be added at some point? It is not feasible to have all our staff be familiar with t...
Anyone else have linked credit cards that are linked to other guests credit cards? Had an Owner who is not part of Lotalty swipe his card and someone else's account popped up. What is the best practice to get rid of this. Toast says there is nothing...
Hello, we are wondering if we could set up a meeting with our representative. We would like to go over what we are currently using and what we could potentially use to streamline our everyday operations. Thank you,Beth Lancaster
I am writing to express my concern regarding the recent change requiring a separate software subscription for every POS terminal.When I originally signed my agreement with Toast, my understanding and the terms presented to me were that my account inc...
We are long term Toast users/fans and are expanding our flagship location. In this expansion, we will have a second bar.I am looking for what others are doing? I wish it was possible to route kds prep stations by either (a) the terminal or (b) job...
Looking for guidance, we currently have a payment method set up called a house charge, if a private event guest needs time to pay for an event or if a payment method fails the day of waiting on check form company etc...This policy preceeds me but i ...
I’d love to see Toast support an MCP or AI-agent connector so restaurant operators can connect Toast to tools like Hermes Agent, Claude Desktop, ChatGPT agents, OpenClaw/OpenCode-style local agents, or other automation systems.The main use case is wo...
Has anyone else been affected by the change that happened today of customer information being censored on the kitchen ticket side?We have printed kitchen tickets and as of today the phone number is blocked out aside from the last 4 digits of the pho...
Anyone having issues with the July 9, 2026 update abbreviating the number of characters in tab name Our customer first names are being cut off . Does corporate toast not have any clue on actual running a restaurant? Don't they think through ho...
I believe it would be helpful if I could see a log of when (and who) turns our online ordering system on snooze and when it is turned off. I am finding the system off or with snooze warnings in the morning, and I want to know when it is happening so ...
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