Guest Experience
Destination to discuss Mobile Dining Solutions, Email Marketing, Gift Cards, Loyalty and beyond.
326 PostsDestination to discuss Mobile Dining Solutions, Email Marketing, Gift Cards, Loyalty and beyond.
326 PostsDestination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
1695 PostsDestination to discuss Payroll, Scheduling, Toast Integrations, Reporting + Analytics and beyond.
826 PostsDestination to discuss industry trends that are top of mind to you.
74 PostsHello! Mostly posting this with hope its on toasts list of future features but id love to be able to attach an inventory value to an entire menu or sub menu. I sometimes operate with limited pizza dough and instead of setting inventories to each indi...
How are other operators handling alcohol discounts in Toast?We need to allow alcohol items to be discounted for things like Happy Hour, daily specials, and manager comps, but exclude them from stackable promotions such as 25% off coupons, mailers, a...
Having issues with our Uber Eats/Doordash orders printing... sometimes they print, sometimes they don't, sometimes they print three days later. Has anyone else had this issue?We recently ordered a new tablet because our old one also will not seem to ...
We have 3 locations and customers are constantly ordering to the wrong location by pressing the wrong button. Is there a feature that states once you hit a location it then prompts you… “Are you sure you want to order to XYZ location? Yes or No?”
I have two Handhelds Gen3 for sale. I bought them for our bar & grill but they aren't working for us the way we had hoped. They are like new and I am looking for $400 ea or best offer.Debbie
Recently, I experienced two chargebacks through Toast Online Ordering—one for a takeout order where the customer claimed the card was unauthorized, and another for a digital gift card purchase that was later disputed after being used. Unfortunately, ...
Please add a column to the Order Details report that displays the exact time each item was rung into the POS.This enhancement would provide operators with critical visibility into the timeline of an order. Today, it can be difficult to determine whet...
Not sure if this is the right place to post, but we're a single POS station coffee shop, and the card reader frequently has to be unplugged and replugged. We've attached a second direct tap to the POS but only one EMV reader is supported at a time an...
Hello,We occasionally receive charge backs from customers that order on line. Is there any way to challenge these or we out of luck?
I see Toast Rewards now lets you list 4 different Rewards. This is something I know was requested by many people, myself included, for years. Problem is it's only 4. Anyone know why it's only 4? I feel hit should be unlimited or at least maybe 10. It...
Every year around the holidays we run a gift card special buy $50 get $10 free. The problem is that some guests will purchase $1,000 in $50 gift cards. The current process requires us to ring in twenty seperate gift cards one at a time. Can we enter ...
Has anyone tried out the Pizza Mode Beta yet? I'm really curious as to what people think of this so far.
Would be very helpful to see time stamps on each individual item ordered (ie: what time things were rung in).
Does anyone else out there use ADP for payroll? I am wondering how we get the csv file correct to import into ADP! Thanks in advance!
There really needs to be an integration between the events and catering module and the reservation module!!! 100% of all our events through the events and catering module are IN HOUSE, however, when we confirm the event/party it should automatically ...
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