We have 3 locations and customers are constantly ordering to the wrong location by pressing the wrong button. Is there a feature that states once you hit a location it then prompts you… “Are you sure you want to order to XYZ location? Yes or No?”
I operate Capybara Ramen & Sushi in Clermont, Florida. I recently tested our Toast Online Ordering page with Chrome Lighthouse because of growing concerns about ADA website accessibility.A recent post in a Florida Thai restaurant owners’ group report...
A delivery option was added to our Google ordering options by a provider using the name "Locally Delivred." (spelling is incorrect on purpose). This provider doesn't exist as far as we can tell and was given no authorization to offer delivery throu...
Hi Toast Community!How come there isn't an options in Discounts to set a MAXIMUM discount. You can set a min/max spend for the discount to work, but shouldn't there be to set the maximum amount an employee or Toast will take off? Or am I missing a ...
We have discovered a guest that has used a birthday reward in different months of the year. When reaching out to technical help, they have informed me that guests are able to adjust their birthday in their account. Our rewards program is very gener...
I need to be able to see or create a report where I can see the sales and the breakdown for taxes GST & PST on which figures the tax are calculated from.
I'm banging my head against a wall and the Toast people can't give me a straight-up answer. The toast deposit doesn't reconcile to the net sales. In fact it looks like Toast is shorting us in the deposits when compared to the net sales. In other w...
Has anyone figured out a quick easy way to figure out which deposits go with which future reservation? When folks pay for us it just shows up on the z report as a deferred amount and I would love to be able to quickly find out what party it belongs ...
Hi everyone! I'm curious in hearing from people who have started using Toast IQ Grow or your restaurant and if you truly feel it's worth it. Thanks in advance!
Can I just say how much I hate the current penny solution? A major part of our operation is a drive thru. Our process is to give the customer their total before sending them to the window. Since lthe rounding doesn't take effect until the payment i...
Would love to be able to add more limitations to loyalty rewards - for example if they have a birthday reward - they have to spend $100 to use their reward. Currently it's set that they can come in and not spend anything and get a free meal. Please...
This doesn't seem to be an option in Toast, so would love to see the ability to make a pre-mod upcharge a percentage rather than a fixed dollar amount. For example, if a customer ordered a double vodka and soda, you can have a pre-mod named "Double"...
1. Toast Online Ordering pro offers a website builder but toast has no resources that can fix the issues.2. The interface for the website has limitations as if we were living in an era where generative Ai wasnt a part of our lives and We just have to...
If you get emails for signing up for toast online ordering pro and any demos that they show that work very god.. The honest feedback is the team themselves do not know the issues the system have and fails to recognise it. It has been over a week we h...
