Guest Experience
Destination to discuss Mobile Dining Solutions, Email Marketing, Gift Cards, Loyalty and beyond.
311 PostsDestination to discuss Mobile Dining Solutions, Email Marketing, Gift Cards, Loyalty and beyond.
311 PostsDestination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
1659 PostsDestination to discuss Payroll, Scheduling, Toast Integrations, Reporting + Analytics and beyond.
812 PostsDestination to discuss industry trends that are top of mind to you.
72 PostsI'd like to suggest a feature that I believe would significantly improve the accuracy and efficiency of packing carryout and delivery orders. Currently, Toast prints each menu item with its modifiers, which works well for the kitchen while preparing ...
Title: Allow Maximum Value Limits on Custom Tender TypesProduct Area: Payments / Custom TendersDescription:Please add the ability to configure a maximum value that can be applied to a custom tender type.Use Case:Our business sells paper VIP vouchers...
I just received the hardware for Toast at my house and would like to try the handheld in test mode but it won't let me login.Can you help me?Do I have to be at the store to use it?
Two of my most recent employees have been having issues running their shift reviews. Whenever they go to that screen, it says there is a sync error. There is a button to refresh, but nothing happens. We try on multiple pos and handhelds, but theyr...
When a check is paid with a gift cards and there is a remaining balance paid with a credit card, the credit card receipt for suggested gratuities only show the suggested gratuity for the remaining balance and not the original total. Is there a way to...
This is mostly a feature request to have a fourth name field for modifiers, items, groups, and menus - the guest facing name. I see a similar post from several years ago that has not gotten any traction, so hopefully this one can generate some intere...
I thought I had a PHD with Toast issues. Was I wrong. The left doesn't know what the right is doing and the lack of accountability is ridiculous. I am in my 7th onboarding with Toast and it's the worse I'v ever had. I continue to have multiple issues...
Is there a way to merge duplicate guests in the guestbook?
Anyone having issues with embedding iframe code and it displaying properly? I use untappd for business and its embedded iframe code works like a charm on my previous website I built via wordpress. I am exploring toast websites and have integrated t...
Now that pennies will stop being produced soon. Does Toast have a rounding plan in place? Banks are already warning of shortages.
When I set a preorder Time-based Ordering Rule for an item and try to set the end of the Pickup Range to a date that is more than 75 days from today, I get this message:Does anyone know if that 75 days is a setting somewhere else or is just an arbitr...
I am looking into surcharging.I am unable to locate if a ticket can show a cash price and a credit price based on the surcharge %.If so, how do I set this up? Nothing shows when I search this subject.Thank you
ISSUE: soups, salads, chips, etc. are all taken care of by the food runner but they still need to be on the expo screen. When the kitchen fulfills all food items, the order does not go to the front of the KDS because the sauces are showing up as not ...
We have it set so the General Managers can edit times.I'd love to see where General Manager can adjust times but are forbidden to adjust their own time punches.Is there any opportunity for this to happen?
I was wondering what is a good deli scale that is integrated into the toast pos. Have a small market and looking for something that can connect with checkout and try to streamline information.
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