So, I purchased 4 Toast Go 2 handhelds when they first were released, I've had them for years, and had to replace 2 of the card readers about a year ago. They all work now but 2 of the 4 have cracks along the sides and the inside clips no longer hol...
I've recently noticed a bug that seems to have appeared in V 2.108 and is still happening since the upgrade to V 2.109 a few days ago. When a staff member is signed in on one of our devices, KDS or POS, and clocks out via Sling, it does not fully log...
I have an automatically applying discount set up for happy hour. It all works just the way I want it to, but a couple times now it has stacked the same discount twice on items when the server goes to the Pay screen and prints off the receipt. Throu...
Is there a way to schedule a Product Mix report to be emailed to my Brewer on a weekly basis? It would be great for him to be able to see sales without me having to generate the report. He is not technical at all so creating a login for him to run th...
So our sales rep told us that if we signed up for the Google Ads through Toast (and pay Toast a fee) we'd get matching ad dollars from Google. He said we could get new customers. So, we tried it. We entered all the demographic info to reach our tar...
I have been trying to speak with a support agent who can help me and so far Ive had no luck. I need help escalating issues regarding the new Device licensing subscriptions. Im using some backup devices between restaurants and toast is now saying I ne...
Hello, anyone else have an issue with not being able to edit items on an order once the proposal goes out? The event isn't confirmed so in theory we should be able to edit & delete items on the order, not just void them. We often make several changes...
It seems like the switch to the new Advocates Program has screwed up previous referrals. I had to email multiple times to get payouts approved for 6 locations that have went Live. I have another location that has gone Live over a month ago, and it'...
Hi Toast,Can your team please start working on an option for the POS system to round to the nearest nickel in preparation for the penny elimination? I would like to enable something that benefits the store and can round cash transactions so we are no...
Is there a way to have two languages for your menu within Toast? I would like the main language to be English. The second language to be Spanish with QR code access. Has anyone done this?
We have a prep station KDS for the barista to make drinks from and another prep station KDS to run the drinks from. The barista makes the drinks and the order gets fulfilled on the other screen when someone takes the drinks to the table. The baristas...
This is the first inventory that we have taken using xtraChef. I have populated a beginning inventory in order to take this month's inventory but somehow the beginning inventory is now the ending inventory. How do I change this?
We would like to see a customer facing screen be able to connect to the 20 inch kiosk so the customer can see what they are being rung up for, can add a tip, etc.
