Hello everyone,I know this has been a topic in the past, but in searching the database I did not find a reasonable solution. We use Catering and Events for all of our larger parties that we require a preorder and/or a deposit for. All of these are a...
Does anyone know if there is a way to offer our guests a way to do online group ordering via the toast website that does NOT involve having to use the "Digital menu/Order from your device/Pay from your device" upgrade? We do not have table servers a...
Looking for Ideas and SolutionsHi Toast Community!I'm currently facing a challenge with managing two identical menus for Dine-In and Takeout, and I'd love to hear how others are handling similar setups.To better manage dining-option-specific configur...
1) Separate customer-facing receipt names from POS and kitchen names. Please add the ability to use different names for the same menu item in:• The POS• Kitchen displays and/or kitchen tickets• Customer-facing receiptsFor example, our POS item is nam...
I am a dine in restaurant, I have 1 person who's job is to take phone orders for takeout. Is there a way to default his access code to take out only? Or a specific setting or setup that seems to work for this that someone is currently using and wo...
This topic overlaps with multiple community boards so tagging them all here: #Restaurant Operations #Guest Experience # Back Office & Team. Also, this is something that I request from implementing toast into my NYC deli-grocery (which has many cust...
It would be valuable to have a bulk edit option available. For example, we are switching payroll companies. our new payroll company requires payroll ID's of a certain syntax. Thus we have to change them. Under current functionality, we have to update...
Is there not a way to update hours and closures for the holidays in multiple locations at the same time? Toast IQ wants to do this, sets up a click through process on what we want to change, takes down the info, but then states it has only been reco...
Hi All,Toast added on a delivery service charge of 1.75 for order greater than 6 miles away. They did this automatically without our permission or knowledge. A couple months ago a customer alerted me to this and I took steps with toast and they showe...
Hello Toasters, This is primarily a feature request, but curious if any other brands are looking for this as well. We desperately need an internal name field for menu items, mainly modifiers. We have individual modifiers that have the same name but a...
We use Toast in a grocery retail environment. Currently, scanning the same item multiple times creates a separate line for every scan, each showing a quantity of 1. Repeated scans should automatically increase the quantity on the existing item line.S...
First, some appreciation for the recent improvements to Time Entry Management and its audit history. Being able to see who created or modified a time entry, when, and through which interface is a welcome improvement.One conspicuous omission remains, ...
Why doesn’t Toast have an option to manually approve or deny online catering orders without affecting regular takeout and delivery orders?I know there are catering capacity limits based on the number of orders or dollar amount, but neither really wor...
Hi folks,Curious to know if any other restaurants have tried requesting development of a Spanish language employee interface for the Sling scheduling app. Our teams are multilingual and Toast as a company seems like it has the resources to make this ...
