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Back Office & Team
Destination to discuss Payroll, Scheduling, Toast Integrations, Reporting + Analytics and beyond.
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Forum Posts

Resolved! Veteran's Day Discount setup

We offer one free menu item and one free drink to Veterans on Veteran's Day.  They can get any menu item, and any single drink (no beer flights, pitchers, growlers...). I set it up as an item comp, which works on multiple items as I'd like, but it pr...

No Support for Toast Delivery Services

Have any of you had success in getting someone at Toast to resolve TDS issues with DoorDash? I've been trying to escalate this for two weeks but it isn't going anywhere, and the issues are becoming too frequent and are damaging our reputation. Clearl...

I use Toast Payroll: Ask Me Anything!

Hello Toast Community, My name is Matt and I’m the owner of Grillbird located in Seattle, WA! I switched to Toast Payroll over 2 years ago and it’s been a really easy experience for us. I (and my CPA) was hesitant at first to make the switch, but we'...

Resolved! Let’s Talk Benchmarking: Ask Me Anything!

Hello, Toast Community I’m Garrett from the Product Marketing team, and I’m excited to invite you to my Benchmarking Ask Me Anything (AMA) happening from October 15-21 right here in the community. If you’re not yet familiar with Toast Benchmarking, ...

Resolved! Quick Order/ Guest counts

Is there a way to assign every entrée as a guest count so that if you are using Quick Order you can still track your guest counts without the cashier having to enter in a guest count every time?  The point of quick order is to be quick and not add ex...

Partner integration for developer

Hello, I'm a developer at table ordering company t'order.I have Toast POS equipment, I need client credentials (client identifier, client secret) for development testing, and I went into Admin's side tab - Integrations - Toast API access - Management...

Onboarding not showing for all mangers

I'm not sure how, but whenever I hire someone it ask "Who do they report to" and I have to select a manger...ETC. well as I'm trying to finish up payroll I was checking new hires onboarding process and only the manger that was selected can see that p...

Staff Surfing the Web on Toast Devices

When we came on board with Toast, we were told that only toasttab.com web traffic was allowed on Toast devices, that everything else was blocked for security purposes.  Similar in my eyes as to why Toast Tables was not allowed on Toast devices, that ...

Resolved! Item Routing Configuration Interface

The column widths in the Item Routing interface cannot be resized and do not scale to view; as a result, we're limited to ~10-15 characters per 'cell', depending on which characters are used (the font is not monospaced). Given we have 50+ item routin...

New Hire Dashboard Update

Why was the INITIALIZE NEW HIRE  section of the onboarding dashboard removed?  This was a great place for me to make sure my managers were onboarding correctly. I was able to do a super quick review of their data entry.  Now I have to leave the dashb...