I recently opened up loyalty points, but something really bizarre happened.I got an email that maybe one account is suspicious. It made 400+ points in one day, strangely different tables, different customers and all see points going to a single accou...
Hi everyone,I am wanting to get everyone's feedback on scheduling apps. Currently, we use Homebase but their latest updates and continuing issues with syncing with Toast have made it a nightmare. I am looking at options to maybe switch but wanted opi...
When I open issues, I see an email like this. Did we fix it? 13589507It would be soo helpful if it can include at least a meaningful subject line? Having to open and see what the issue is for each email is just painful.
Hey everyone!We’ve noticed some unusual issues with transactions involving QR code payments, particularly when a check is split. Here are the main concerns:1. Discrepancy in Split Check Totals Between Toast and R365: When a check is split, the subtot...
Toast REALLY needs to have permissions follow the JOB, NOT the employee! This is one of the MOST frustrating parts of Toast (2nd being they took the option away to disable the search option with the new POS experience, which is causing major issues)!...
I had a card process and say incomplete card transaction? do you know why
Hi I'm new to Toast, coming from Square and trying to get in the swing of the shift review process with my staff. our previous practice was to print the server sales report at the end of the shift, then do a "paid out" for the cc tips from the drawer...
I was adding all the employees into the system as we are newly switching from Micros to Toast. It automatically changes setting to yes at top to send invite for access. I only wanted this yes for management not staff. However, for 3 servers, I must h...
We switched to ShipDay from Toast Delivery Services last month for takeout and catering deliveries -- their guest rates are significantly lower, delivery radius larger, and they offer far superior customer service... we've been very happy with the se...
I'm sure I'm not the first to want to pout a single use discount code on my receipts, but I'm not finding anything directions or how to's. I just want to offer a free soda to get customers to return sooner....
Hi Gang,Since yesterday morning, we've noticed that all of our online orders are reducing inventory by 2. We have a significant retail operation so this is causing alot of confusion.Happening on our custom braded online store and Toast Local. Orders ...
Hi Matieswe turned on loyalty points just coupe days ago, and we got an email about possibly suspicious acivity on one account. It suddenly got 403 points in just one day. Looking further it seemed several orders in same day were added to that one a...
Asking chatgpt I got this piece of code. But now since i moved to Toast Sites with the digital pro subscription I get the website and app hosted through them. When i open the inspect in chrome browser, i do see some of the tags in the <head> section...
I did give them access as the onboarding suggested. Also did publish from the branded site in the backend.Not sure how we will get to know the app is in the app store.
Hi. Was wondering if there were any Colorado restaurants out there using Toast Payroll that can confirm that it is accruing the sick time correctly per the Colorado statute. I have found in other payroll systems that the accrual doesn't stop at 48 ...
