Fine Dining
Start and join conversations in this group to discuss owning and operating a Fine Dining restaurant.
16 PostsActivity in Restaurant Type
Resolved! Half Pizza
Hello all,I am here hoping someone can actually help me. I followed a toast training video (pre mods) teaching me how to set up half pizzas. However, it didn't work. Then I spent 40mins on the phone with toast trying to fix whatever the issue is. The...
Multiple Locations with one kitchen
We are a mid-sized bakery with four retail stores and many commercial customers. We have been using Toast POS for a year and now want to add On-Line Ordering to our system but are encountering a few challenges:1) We'd like to only offer advance orde...
Drink chips/coins
How is everyone logging their drink chips/tokens for drinks that are already paid for?
DIgital menu / tv menu screens
This isn't a Toast-related question, but I was just wondering if anyone has digital screens up in their restaurant with the menu on them. If so, I was wondering if you like the company you are using, how easy it is to update your menu and what the p...
Timestamp the tabs?
A problem my microbrewer has with Toast is that the receipts and the back-of-house information shows no timestamps for when additional items are placed on a tab. Is it possible to do this on the user side? Is there a setting I can change?A customer c...
Resolved! Can you Schedule Reports to Auto Send? Tip Only Report?
I am looking to see if 1. There is a way to schedule reports automatically to email me. Is there a way to receive a Tip Report daily? Is there a report for just this or do I have to manually extract from the sales summary report? Thanks!
Resolved! Side option modifiers
Hey Everyone!! Coffee Shop/Bakery/Fast Casual restaurant here. I am looking to get our tickets that print to the kitchen corrected and can not seem to find a solution. Here is a run down on how our POS is setup. We have Main Menu, then a list o...
Resolved! Recycle Gift Cards
Howdy, We get quite a lot of patrons that utilize the rewards program here at our coffee shop and many of them use the physical gift cards. I was wondering if there is a way to reuse these used up gift cards or if they're pretty much useless once the...
Advice on Accounting and inventory management
Hey there,I'm currently developing a chicken drive-thru-only concept, and we're in the process of expanding. Our aim is to reach around 40 locations, and we're currently at number 4. I'm in search of recommendations for effective platforms that can h...
Resolved! Setting up 2 Expediter Screens
We have a property that has two kitchens with 2 separate menus. We would ideally like to have 2 expediter screens on the expo in each kitchen. Currently we have to set up one as a prep station as we were told Toast can only have one expediter scree...
Toast online issues
Hi everyone. We have been experiencing a wide range of technical issues. I have noticed that when you try to call support that the wait times are super extensive. Our guests are having trouble with online ordering, our branding has disappeared, toas...
Resolved! Ordering
From the quick order screen, can I ring in drinks, and then add them to a tab, or do I have to first open the tab, and then ring in the drinks? Thanks!
Exclude guests who receive a check discount from ALSO getting rewards points and double dipping
How can I prevent a guest from earning rewards points when they get a discount? For example, we offer a 25% discount to military, but if they join rewards, they end up with a whopping 33% discount. How can we set up Toast so that if a guest receive...
Delivery Issues
We are brand new to Toast and still trying to figure out how things work and the most efficient way to do them.How does everybody go about using toast for delivery? We do not have any 3rd party delivery services; all of our drivers work for us.We can...
turning on Pre-Authorization
I'm new to Toast. I'm trying to turn on Pre-Authorization for credit cards. The steps in the online help say to...Payments > Payment methods > Payment options.Scroll to the Credit section. Select Yes to Enable Credit Card Pre-Authorization In that s...
