Toast Community

Looking for help with Jobs and tips not going where they should! Help pls!

I have fast casual burger joint. I setup my toast jobs up as all ""cashier" as I was instructed to do for my employees. My issue is with credit card tips if staff is working in the kitchen expediting logged in as " cashier" that tips aren't going t...

Z Report printout not showing all sales categories

The printout for the z report is missing one sales category even though the sales report on toast shows it. Is there a setting or something that I am missing?

Sorry, you cannot make updates to order from this online ordering providers

About 10 days ago Toast changed the way online orders through Toast are handled so restaurants can no longer update orders placed via Toast Platforms, online ordering and Toast Locals, similar to DoorDash and 3rd party orders. So if a customer plac...

Toast delivery taking 1hr to pick up food

Hi I use Toast delivery and have been pushing my customers to use it instead of third parties. However, it has been taking one hour for food to be picked up. Customers are calling and complaining, and this has also compromised food quality. Has anyon...

Resolved! receipt/ apple pay- removal

Hi All, Our receipts started printing with an apple pay advertisement at the bottom of the receipt. It just started today. I looked in receipt setup but I can't figure out how to remove it. Does anyone know how to get rid of this?Ideally, I don't wan...